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HP DDS-4 Tape Drive doesn't work with VERITAS Backup Exec.10.0 for Windows Servers

 
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New Member

HP DDS-4 Tape Drive doesn't work with VERITAS Backup Exec.10.0 for Windows Servers

I have installed HP storageWorks DAT 40 USB tape drive and I used HP DDS-4 tape drive as backup device.I have installed VERITAS Backup Exec.10.0 as Backup software,but this Backup software doesn't detect the HP DDS-4 tape drive as a backup device,so what is the problem? and what to do inorder the VERITAS Backup Exec.10.0 to detect this HP DDS-4 Tape drive?
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Regular Advisor

Re: HP DDS-4 Tape Drive doesn't work with VERITAS Backup Exec.10.0 for Windows Servers

Hi Dickson:

I would try to upgrade Backup Exec 10 with the latest supported DDI (Device Driver Installer) from Symantec/Veritas website.

If that does not work, I would upgrade Backup Exec 10 with the latest patches to get to the latest upgrade version possible.