HP DPE License

[TooOld]

I updated the software, as advised, and now the DPE software says I only have a Demo license.  How do I reinstall the correct license? I have been using an HP StorageWorks DAT 320 USB external tape drive.  I guess I shouldn't have updated the software. I tried to talk to HP,, but I now woud have to buy support fot their product. Thanks for any suggestion(s) as to recover from this problem.

P.S. This thread has been moved from Servers>General to Tape Backup (Small and Medium Business). -HP Forum Moderator

[Dennis Handly]

I'm not sure HP is able to help you on this third party product.  See these links:

http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/Data-Protector-Express-Basic-Schedule-mix-up-after-DST/m-p/6258737#M22265

http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/HP-Data-Protector-Express-v4/m-p/6145625#M22144

http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/Error-1040-not-specified-devices-or-all-devices-are-disconnected/m-p/6276171#M22271