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тАО04-22-2010 11:37 AM
тАО04-22-2010 11:37 AM
HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
I have a HP MSL6000 series tape library attached to a windows 2003 server and when i insert a new tape it doesnt read the bar code. It works after a reboot and then same issue after an hour. The existing barcode stays and if new tape is inserted it shows as
We replaced the Library enclosure with Barcode reader and still same issue.
Any help is high appreciated.
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тАО04-22-2010 01:43 PM
тАО04-22-2010 01:43 PM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
Have you installed LTT and taken a look at the support ticket data?
http://h18000.www1.hp.com/products/storageworks/ltt/index.html
Or you can post it here and someone can probably assist you.
Rgds,
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тАО04-22-2010 06:50 PM
тАО04-22-2010 06:50 PM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
Interesting problem.
1)Does the library recognize the tape after during reboot/inventory (i mean the one you inserted)?
2)Is the problem specific to this particular tape with the specific barcode label?
Pavaman
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тАО04-22-2010 10:32 PM
тАО04-22-2010 10:32 PM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
http://www.hp.com/products1/storage/pdfs/media/compatibility.pdf
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тАО04-23-2010 01:26 AM
тАО04-23-2010 01:26 AM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
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тАО04-23-2010 01:42 AM
тАО04-23-2010 01:42 AM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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тАО04-23-2010 07:38 AM
тАО04-23-2010 07:38 AM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
This is not with specific tape but with all new tapes. It reads the Barcode after i reboot or restart the library and then after sometime when i insert a new tape same issue. We have upgraded the HP tools drivers and firmwares and still same issue.
I have uploaded the support ticket information.
Thanks
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тАО04-23-2010 10:33 AM
тАО04-23-2010 10:33 AM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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No support by private messages. Please ask the forum!
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тАО04-23-2010 11:00 AM
тАО04-23-2010 11:00 AM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
Maybe bad labels?
Please watch the robot after inserting new tapes - does it move to read the codes?
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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тАО04-23-2010 11:38 AM
тАО04-23-2010 11:38 AM
Re: HP MSL6000 Tape drive doesnt read the Bar code from Ultrium 3 Tapes
Can you provide the new media vendor and part number you're using and the barcode label part numbers you putting on the new tapes?
Which software application and version are you using?
Rgds,