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HP STORAGE WORKS 1/8 AUTOLOADER.. error code A0

 
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New Member

HP STORAGE WORKS 1/8 AUTOLOADER.. error code A0

An error code A0 is repeated
We are same though we try to order the reset.
Therefore we operated normally even though we opened the case.
But same error code appears if it closes the case again. Please could someone help?
1 REPLY 1
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Frequent Advisor

Re: HP STORAGE WORKS 1/8 AUTOLOADER.. error code A0

Error code A0: Carousel motion failure

Error occurred during carousel movement (position not found). Could be caused by a missing or misaligned cartridge carrier, an obstruction, or an unexpected cartridge in the carousel path.
(http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg75116)

So if you are HP specialist, you could open autoloader and check HW position of cartridge carrier.
Or you can contact HP support.