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HP StorageWorks Ultrium 920 SAS don't recognized on 2003 Server

 
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New Member

HP StorageWorks Ultrium 920 SAS don't recognized on 2003 Server

We have purchased tape drive. I connected it by SmartArray P400 controller to HP ML 350 G5 Server.

new hardware had been founded and drivers had been installed.

Then we purchased ArcServe Backup software, after this we discovered that this tape drive doesn't recognized correctly (or fully).

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01151607&prodTypeId=12169&prodSeriesId=463702

 

Does some patch exist for this problem?

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Honored Contributor

Re: HP StorageWorks Ultrium 920 SAS don't recognized on 2003 Server

The link you posted contains information about a patch available from Microsoft for that issue.  Are you still having difficulty after installing that patch?

 

Have you verified that the P400 is up to date?  I believe early versions of firmware for that controller didn't have tape support.