HP SureStore DLT1 VS80 40/80 GB Internal SCSI Tape Drive

[Charles E Brown]

The error message reads:
ERROR 502: Device is busy
Device is unable to accept a command. It may become able to do so with time.
Server Event logs show event id 11
The driver detected a controller error on \Device\Scsi\aic78xx1.
Computer management does not show tape drive under storage
Adaptec 2120 U320 Raid Controller
Installed HP HP StorageWorks Library and Tape Tools diagnostic , could not find the tape drive ?
RAid 5 Hard Disks woking as required.
Bad TApe drive ?

[ltt.team]

Hi,

What is the drive LED status?

LTT can detect the tape drive only if the operating system detects it.

Check this link also http://h41206.www4.hp.com/webapps/IV3/node.iv;jsessionid=BBFEDFC8B1C7A9F3365F388964F45879.ubbnpwb4?locale=en_us&node=prodITRC%2FUK_HS_IPG_PSG_Ktree_Homepage_EN_01_E%2FN1%7C3%7C5%7C23&serverId=1#src

Regards,
Satya (LTT Team)

[Lewis Finch]

It's best not to have the tape drive connected to a RAID controller. They don't play nice together. To start with, put the drive on a dedicated HBA.