HP Ultrium 3-SCSI Tape Drive Gives Error 4007: Media changed

[abdul hameed]

My tape drive was workig fine.
Suddenly it started giving different errors by ejecting tape. Then I tried to format a tape to make a fresh tape but it gave me “Error 4007: Media changed “

Job name Format Media
Job type Format Job
Product Data Protector Express 3.50-sp2 - 34497
HP Ultrium 3-SCSI (Device HP Ultrium 960)

[Pavaman]

Hi Ahmed,

Did you try to clean up the tape drive? See if this works. Also to isolate, can you test this tape on another drive?

Pavaman

[abdul hameed]

Thank you mr.Mohan,
Yes I cleaned the drive with a cleaning tape but it was ineffective. I don't have another device in the same series to check . I have ultrium 440 tape drive which support 400 GB and it is working fine. I tried to use 400 GB(LTO 2 ,I think), it also gives the same error.
With Regards,
hamd

[Pavaman]

Hi Abdul,
(sorry i got your name wrong earlier)

Have you isolated the problem to the drive or the tape?

Pavaman

[Richard Bickers]

Easiest way to check the drive is to run Library and Tape Tools (http://www.hp.com/support/tapetools) Drive Assessment test. You'll need a tape you can write to - preferably new so you can be sure it's the drive you're testing.

You could also pull a support ticket (using L&TT) and attach it to this thread. Do that after the tape has just been ejected so the event is 'fresh' in the logs. We'll take a look.