HP Ultrium 6250 LTFS Mapping problem

[dominiknegrin]

Dear all,

I have an external HP Ultrium 6250 LTO-6 Drive with a PCI Sas 9212 4i4e HBA Controller card. Everything is working fine in my Device Manager. When I open the LTFS Software I can format a Tape ein can eject and load a Tape und a can do a mapping. LTFS shows that I have mapped the Drive but the Windows Explorer doesn´t show the drive.

Everything is working fine, but the explorer shows nothing!

Pleas help me.

Best regards,

Dominik

[Mahesh202]

Hi Dominik

Thank you for comming on HPE Commnity Forums

1. Validate if you are using a supported configuration. Check SPOCK / Compatibility Matrix. Refer to HPE Storeopen Standalone software user guide to ensure if they are in a supported environment. 
2. Have you tested using another drive or possibly another server with another supported flavor of Windows OS? If yes which one?

Kindly check the below mentioned links.

https://support.hpe.com/hpesc/public/km/product/1009214665/Product#t=Documents&sort=relevancy&layout=table&numberOfResults=25&f:@kmdoclanguagecode=[cv1871440]&hpe=1

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04998409

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c04998414

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c05386590 

Hope this helps!

Regards
Mahesh202

[dominiknegrin · Accepted solution]

Dear Mahesh,

thank you very much for your advice.
In the meantime I have found a “solution“. I have a HP Z400 workstation. I have changed the HBA controller to a HP H222. But with no result.
In the end i have just upgraded to windows 10 an suddenly it worked fine.

Regards,
Dominik