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HP Ultrium 920 Tape Drive

 
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New Member

HP Ultrium 920 Tape Drive

I have this new drive and Microsoft backup does not see it as a tape drive at all, Connected and in the device manager driver is a latest.!
2 REPLIES 2
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Trusted Contributor

Re: HP Ultrium 920 Tape Drive

Hi Adam.

First thing to check is that it's installed OK, independent of the backup app.

Use HP L&TT and run the install check. That will verify drivers, connectivity, performance etc. Assuming that's OK you can then be confident it's a system config problem rather than something with your drive.

HP L&TT is free from http://www.hp.com/support/tapetools.
It's more interesting when it's gone wrong
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Trusted Contributor

Re: HP Ultrium 920 Tape Drive

Hi Adam

On device manager do you see the Tape Drive under Tape drives ?
Please reply with Tape drive Driver HBA driver and OS version.

Pablo Alvarado Siles
Tape Storage DPX
Pablo Alv Siles