- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- HPE 1/8 G2 Autoloader (robotic no response Code: B...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-07-2020 05:31 AM
05-07-2020 05:31 AM
HPE 1/8 G2 Autoloader (robotic no response Code: B5 80)
Dear community,
We have two tape machines 1/8 G2 Autoloader, and we got the following message in the machine's display:
HE: robotic no response
Code: B5 80
20.05.09 17:11:25.95 Libctrl task Error - HE: robotic no response Return status: 0x80 - command failed Global error code: 0xB5 - HE: robotic no response Module error code: 0x80, 128 Task originator: 0x00 - Libctrl task Extender library specifier: 0x00, 0
Does anybody experienced a similar situation or knows what could we try?
Thank you very much for any help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2020 08:09 AM - edited 05-15-2020 08:12 AM
05-15-2020 08:09 AM - edited 05-15-2020 08:12 AM
Re: HPE 1/8 G2 Autoloader (robotic no response Code: B5 80)
Hi hicham
Thank you for coming on HPE Community Forums.
0xB5 means Robotic controller not responding to command from autoloader controller
The suggested fix for this error is
• Update the firmware to the latest
version.
• Power cycle the device and retry the
operation.
The latest autoloader firmware can be found at
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6ce2f89d5b644f989fbf83adef
The latest user/service guide for this library can be found at
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03596030
Regards
Mahesh202
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]