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HPE 1/8 G2 Autoloader (robotic no response Code: B5 80)

 
hicham-info
New Member

HPE 1/8 G2 Autoloader (robotic no response Code: B5 80)

Dear community,

We have two tape machines  1/8 G2 Autoloader, and we got the following message in the machine's display:

HE: robotic no response
Code: B5 80

20.05.09 17:11:25.95 Libctrl task Error - HE: robotic no response Return status: 0x80 - command failed Global error code: 0xB5 - HE: robotic no response Module error code: 0x80, 128 Task originator: 0x00 - Libctrl task Extender library specifier: 0x00, 0

Does anybody experienced a similar situation or knows what could we try?

Thank you very much for any help!

 

1 REPLY 1
Mahesh202
HPE Pro

Re: HPE 1/8 G2 Autoloader (robotic no response Code: B5 80)

Hi hicham

Thank you for coming on HPE Community Forums.

0xB5 means Robotic controller not responding to command from autoloader controller

The suggested fix for this error is
• Update the firmware to the latest
version.
• Power cycle the device and retry the
operation.

The latest autoloader firmware can be found at

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6ce2f89d5b644f989fbf83adef

The latest user/service guide for this library can be found at

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03596030


Regards
Mahesh202

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