Internal Travan drives lost from the device list

[Jim Paige]

I am using Internal 4/8 and 10/20 Travan drives on various Windows 2K servers. Ocaisionally the disappear (with the CD drive) from the device list. This of course causes the backup to fail! They are all setup on the secondary IDE chanel (with standard IDE settings) as slave devices. The CD is always the master.

Can anyone give me a clue as to how to stop this disappering act from happening?

[Joey Jackson]

Plain and simple, your tape drive needs to be the master. Your CD-ROM seems to be intercepting commands and queries to the tape drive so windows will not recognize it. Set your CD-ROM to slave and backup!

Thanks for providing good details.

[Jim Paige]

Joey

This is a supprise as the documentation states that the tapes should be set up as Slave on the chanel! However I will be trying the fix as soon as I can.

Thanks for the response

Jim

[Joey Jackson]

That's true, it is what the documentation says, but sometimes tape drives work in mysterious days

[Jim Paige]

Joey

Thanks for the tip. I have now been able to test the drive as you suggested. Unfortunatly it made no difference. I have swapped the drive out of the server. The new drive is working correctly so I can only assume it is faulty.