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Lost Data Protector Express Password

 
cscsupport3
Occasional Advisor

Lost Data Protector Express Password

The data protector express password was changed and I can no longer login. Is there any way to recover the password or reset the admin password?

Thanks.
1 REPLY 1
Rajanikant
HPE Pro

Re: Lost Data Protector Express Password

Hi,

There is no way you can reset the Admin password but you acn only do the following

Remove DPX by booting up to getting to the DPX install screen and choose "remove". Then go into Program Files\HP\ and see if there is anything remaining in this directory after the uninstall. If there is, copy to another directory and delete it. The DPX login information is stored in the DB (Database) subdirectory under Program Files\HP\Data Protector Express. After making sure DPX is completely gone, reboot the server.
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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