LSI_SCSI Errors on MSL 2024

[rugrat_uk]

I have 2 x DL370 servers in a cluster connected via a SC11Xe HBA and SCSI cables to an MSL 2024.

Whenever I run Netbackup job to tape, they run for a few gigabytes and then stop with an EventID 11 in the event log and an LSI_SCSI error saying the driver detected a controller error on \device\raidport

This seems to be a common error but there do not seem to be any answers.

I've checked drivers, firmware etc. and so any further pointers would be useful.

[TapeDrive Killer 1 2]

What Driver and what OS do you have ?

Pablo Alvarado Siles

[rugrat_uk]

Hi

The servers are running Windows 2003 Enterprise SP2.

The Medium Changer is 1.6.0.0 and the tape which is an LTO Ultrium-3 is 1.0.5.1

The SCSI card driver is 1.24.4.0

Thanks for your help.