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тАО01-19-2010 04:08 AM
тАО01-19-2010 04:08 AM
MSL2024 Device address not found
we were formatting some media and suddenly the beneath issue occurs. We had this last week also. We didn't respond to the problem immediately (friday) and on monday I wanted to check the problem and it appeared to be resolved.
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:34:01
Media session 2010/01/19-1 started.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:34:01
STARTING Media Agent "HP:Ultrium 4-SCSI_1_vptctn-srv01"
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:34:03
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 1 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:34:59
Data Protector medium "[MK3941L4] MK3941L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:34:59
Tape0:0:5:0C
Initializing new medium: "[MK3941L4] MK3941L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:35:06
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558ad3:0880:0001
Label: [MK3941L4] MK3941L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:35:35
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 1 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:36:02
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 2 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:36:54
Data Protector medium "[MK3942L4] MK3942L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:36:54
Tape0:0:5:0C
Initializing new medium: "[MK3942L4] MK3942L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:37:01
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558b46:0880:0002
Label: [MK3942L4] MK3942L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:37:30
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 2 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:37:56
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 3 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:38:46
Data Protector medium "[MK3943L4] MK3943L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:38:46
Tape0:0:5:0C
Initializing new medium: "[MK3943L4] MK3943L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:38:53
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558bb6:0880:0003
Label: [MK3943L4] MK3943L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:39:22
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 3 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:39:48
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 4 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:40:46
Data Protector medium "[MK3944L4] MK3944L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:40:46
Tape0:0:5:0C
Initializing new medium: "[MK3944L4] MK3944L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:40:54
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558c2e:0880:0004
Label: [MK3944L4] MK3944L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:41:23
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 4 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:41:51
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 5 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:42:45
Data Protector medium "[MK3945L4] MK3945L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:42:45
Tape0:0:5:0C
Initializing new medium: "[MK3945L4] MK3945L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:42:52
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558ca5:0880:0005
Label: [MK3945L4] MK3945L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:43:20
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 5 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:43:47
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 6 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:44:40
Data Protector medium "[MK3946L4] MK3946L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:44:40
Tape0:0:5:0C
Initializing new medium: "[MK3946L4] MK3946L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:44:47
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558d18:0880:0006
Label: [MK3946L4] MK3946L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:45:16
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 6 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:45:42
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 7 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:46:34
Data Protector medium "[MK3947L4] MK3947L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:46:34
Tape0:0:5:0C
Initializing new medium: "[MK3947L4] MK3947L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:46:41
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558d8a:0880:0007
Label: [MK3947L4] MK3947L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:47:09
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 7 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:47:36
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 8 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:48:35
Data Protector medium "[MK3948L4] MK3948L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:48:35
Tape0:0:5:0C
Initializing new medium: "[MK3948L4] MK3948L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:48:43
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558e03:0880:0008
Label: [MK3948L4] MK3948L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:49:11
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 8 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:49:40
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 9 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:50:34
Data Protector medium "[MK3949L4] MK3949L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:50:34
Tape0:0:5:0C
Initializing new medium: "[MK3949L4] MK3949L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:50:41
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558e7a:0880:0009
Label: [MK3949L4] MK3949L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:51:10
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 9 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:51:37
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 10 to device Tape0:0:5:0C
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:52:30
Data Protector medium "[MK3950L4] MK3950L4" found.
Initialization allowed.
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:52:30
Tape0:0:5:0C
Initializing new medium: "[MK3950L4] MK3950L4"
[Normal] From: MSM@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:52:37
New medium added to pool: Free Pool
MediumID: 0a6e800a:4b558eee:0880:000a
Label: [MK3950L4] MK3950L4
Location:
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:53:10
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Unloading medium to slot 10 from device Tape0:0:5:0C
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 11:53:36
By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Loading medium from slot 11 to device Tape0:0:5:0C
[Major] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 12:03:37
[90:63] By: UMA@vptctn-srv01.rsrc.int@Changer0:0:5:1
Cannot load exchanger medium (No specific information)
[Normal] From: MMA@vptctn-srv01.rsrc.int "HP:Ultrium 4-SCSI_1_vptctn-srv01" Time: 19/01/2010 12:04:20
ABORTED Media Agent "HP:Ultrium 4-SCSI_1_vptctn-srv01"
============================================================================
10 media out of 19 successfully initialized.
============================================================================
Any ideas?
Config: HP DL360G5 with SAS connected MSL2024 1xLTO1760, Dataprotector 6.1
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тАО01-20-2010 09:36 AM
тАО01-20-2010 09:36 AM
Re: MSL2024 Device address not found
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тАО01-20-2010 11:57 PM
тАО01-20-2010 11:57 PM
Re: MSL2024 Device address not found
We are experiencing this issue on 2 libraries... at the same time. Both MSL2024's.
To resolve the first one we needed to unpull the plug and power it up again.
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тАО01-21-2010 07:58 AM
тАО01-21-2010 07:58 AM
Re: MSL2024 Device address not found
The problem could be 2 thinks.
One tape drive has stuck tape or your library is the library is bad configurated.
post the output for #devbra -dev in server
vptctn-srv01.rsrc.int
Also run post output for uma.
http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=1347274
Regards
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тАО01-21-2010 12:00 PM
тАО01-21-2010 12:00 PM
Re: MSL2024 Device address not found
Output of devbra
Exch HP:MSL G3 Series Path: "Changer0:0:5:1" SN: "N/A"
Description: CLAIMED:HP StorageWorks MSL 2024 G3 Series
Revision: 4.40 Flags: 0x0016 Slots: 0 Drives: 0
Drive(s) SN: "N/A"
Tape HP:Ultrium 4-SCSI Path: "Tape0:0:5:0C" SN: "HU19175E8V"
Description: CLAIMED:HP LTO4 Drive
Revision: U28W Device type: lto [13] Flags: 0x0111
We did a FW upgrade on the other library and unitl now, a couple of days, the problem didn't reoccur. So we will be rebooting this library and update the FW from 4.40=>4.70
Hope this solves th problem.
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тАО01-21-2010 12:10 PM
тАО01-21-2010 12:10 PM
Re: MSL2024 Device address not found
You have one problem here:
this output:
Exch HP:MSL G3 Series Path: "Changer0:0:5:1" SN: "N/A"
Description: CLAIMED:HP StorageWorks MSL 2024 G3 Series
Revision: 4.40 Flags: 0x0016 Slots: 0 Drives: 0
Drive(s) SN: "N/A"
need to show on Drive -> number of the drive and in Slots ->the number of the slots
maybe the problems is that you have the services RSM (Removable Storage Manager )up, try to stop services and run devbra again as soon as drive and slots showm number try to run backups.
Regards
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тАО01-21-2010 12:57 PM
тАО01-21-2010 12:57 PM
Re: MSL2024 Device address not found
Get the drives, HBA, and library to the latest firmware revisions and this problem should go away.
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тАО01-21-2010 11:57 PM
тАО01-21-2010 11:57 PM
Re: MSL2024 Device address not found
Updating the FW will be the next step but since the library is on the other side of the country... looking for a volunteer :)
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тАО01-22-2010 06:23 AM
тАО01-22-2010 06:23 AM
Re: MSL2024 Device address not found
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тАО01-22-2010 07:48 AM
тАО01-22-2010 07:48 AM
Re: MSL2024 Device address not found
4.40 => 4.70 (library)
U28W => U51W (drive)
Keep my fingers crossed.