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MSL2024/Ultrium 1760 LTO4 driver problem

New Member

MSL2024/Ultrium 1760 LTO4 driver problem


I am having a issue with the above mentioned autoloader.
The unit is connected to a Windows XP server via an Adaptec controller.
I cannot get the driver of the 2 tape drives recognized by Windows. When loading the newest ( or older drivers the device manager details indicate that the driver is corrupted or not available. So the 2 tape drives have the yellow exclamation marks in front of them.
The tape drives are recognized by the HP storage works software with the correct driver and firmware versions.
I can use backup software to store data on the tapes although the software I am using, Yosemite, is not realy working correctly as I cannot release magazines or move tapes in the drives.
Any idea why the tape drive drivers are not being recognized by Windows?

Would appreciate anybodys help.

Best regards
Occasional Advisor

Re: MSL2024/Ultrium 1760 LTO4 driver problem

Hi Manfred

see if this case help