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04-27-2010 05:16 AM
04-27-2010 05:16 AM
MSL4048/ARCserve r12.5 - Shared Library
I've been battling an issue with one of our SAN-attached libraries (MSL4048) that I just can't resolve, even with the "help" of CA technical support and I was hoping someone might have seen this issue before:
I have an MSL4048 with dual 1840 drives. Each drive has two FC connections to two switch fabrics (A & B). I have several ARCserve r12.5 member servers running the latest L&TT, as well as tape drivers and the library/drives are accessible through LT&TT & ARCserve's Device Manager. I have latest firmware on the library and drives. Each member server is SAN-attached and each has an individual zone to the library drives. I am licensed properly for the ARCserve Backups software including SAN Option (which includes their Tape Library Option), so I am licensed to utilize more than one drive on the library.
When I check Device Manager within ARCserve, the library should be displayed as "shared" with the icon of a little hand underneath the library, but I'm not seeing that.
I have an identical configuration with another MSL4048 zoned to the primary r12.5 server and a few other SAN-attached member servers, each with an individual zone to the library and the library is showing as "shared". Any assistance you could offer would be appreciated.
I have an MSL4048 with dual 1840 drives. Each drive has two FC connections to two switch fabrics (A & B). I have several ARCserve r12.5 member servers running the latest L&TT, as well as tape drivers and the library/drives are accessible through LT&TT & ARCserve's Device Manager. I have latest firmware on the library and drives. Each member server is SAN-attached and each has an individual zone to the library drives. I am licensed properly for the ARCserve Backups software including SAN Option (which includes their Tape Library Option), so I am licensed to utilize more than one drive on the library.
When I check Device Manager within ARCserve, the library should be displayed as "shared" with the icon of a little hand underneath the library, but I'm not seeing that.
I have an identical configuration with another MSL4048 zoned to the primary r12.5 server and a few other SAN-attached member servers, each with an individual zone to the library and the library is showing as "shared". Any assistance you could offer would be appreciated.
1 REPLY 1
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04-27-2010 01:18 PM
04-27-2010 01:18 PM
Re: MSL4048/ARCserve r12.5 - Shared Library
Okay, I discovered that the ARCserve primary server must be zoned to both libraries even if it won't be utilizing it for backup. Apparently, access to the library as a shared device is always brokered through the primary server.
Once I zoned my 2nd library to the primary server and restarted the ARCserve services on the member servers, the library was seen as shared by the members zoned to that library.
Once I zoned my 2nd library to the primary server and restarted the ARCserve services on the member servers, the library was seen as shared by the members zoned to that library.
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