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тАО02-02-2003 12:36 PM
тАО02-02-2003 12:36 PM
When I use the HP-TSM I get the following device info:
Device Name: ARCHIVE 4586XX 28887-XXX
Revision: 4BGD
I have run the 'Standard' and 'Custom' tests and the drive passes both no problem.
Please let me know where I can find the most recent firmware for this drive - I've searched the Compaq ROMpaq database already and have found that the firmware files have been removed from the downloadable files 'to save space'...
Any suggestions would be appreciated as I am stuck with a firmware revision which locks up periodically.
Solved! Go to Solution.
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тАО02-04-2003 12:10 PM
тАО02-04-2003 12:10 PM
Solutionhttp://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=C5717A&prodName=hp+surestore+dat40x6e+external&locale=en_US&taskId=135&prodTypeId=12169&prodSeriesId=42856
This page claims to have the bios and tools to use for this drive... I hope this helps.
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тАО02-07-2003 05:53 AM
тАО02-07-2003 05:53 AM
Re: Need firmware update for DDS Autoloader
The problem is that through online research it seems the firmware version I need for my 4586NP is "4c04" and I don't see a reference to it on this page.
Also I didn;t mention before that I have the 4-cartridge Compaq 3300, AKA the Archive 4586NP Autoloader.
Thanks for any help/pointers.
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тАО02-07-2003 09:27 AM - last edited on тАО04-12-2017 04:54 AM by Parvez_Admin
тАО02-07-2003 09:27 AM - last edited on тАО04-12-2017 04:54 AM by Parvez_Admin
Re: Need firmware update for DDS Autoloader
If you go back to the orginal Mnfg. of the drive type (i.e., Seagate) you can find info, drivers, etc...
Check here:
http://www.seagate.com/support-home/
I did not see an updated firmware from Seagate though.
The TSMS did not give you any options?
This is a link to version 2.3.3 :
http://h18000.www1.hp.com/products/storageworks/softwaredrivers/tsmc/tsmcv23.html
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тАО02-07-2003 04:35 PM
тАО02-07-2003 04:35 PM
Re: Need firmware update for DDS Autoloader
Also, I have found several references on the web to the following:
Compaq 4/16-GB TurboDAT Autoloader = Conner / Archive 4586NP, with most recent firmware version: 4C04
So, after MUCH digging through ROMpaqs .txt files I have found 4c04 buried inside ROMpaq SP2378.exe....BUT...after installing the SW onto a floppy and cold booting the Compaq SW says 'either there is no appropriate driver on the disk or there is no appropriate hardware connected...' AAARG!
Meanwhile the drive still works fine in Win2K and is recognized by the backup SW.
Any help at this point would be MUCH appreciated!
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тАО02-07-2003 04:41 PM
тАО02-07-2003 04:41 PM
Re: Need firmware update for DDS Autoloader
It doesn't do much apart from identifying the drive and current firmware version.
Once in the TMS, from the general summary page I can download all available files, but once I've selected the Tape Drive in TMS, the 'autoupdate' and 'manual' buttons don't download anything at all....i.e. it doesn't look like the TMS can find any firmware for my drive.
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тАО02-24-2016 01:20 PM
тАО02-24-2016 01:20 PM
Re: Need firmware update for DDS Autoloader
I have one of these drives branded as a Seagate, and need to do recovery from tapes. Any drivers that you have for this, and any firmware updates as well, would be a huge benefit to me.
If you have either, please reply.