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Not able to restore tapes

 
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New Member

Not able to restore tapes

I use a DDS-4 tape drive (modell 5683a) to back-up my PC's, but now I'm not able to restore any tape anymore. The error message is not of any help (unknown error), cleaning the drive is also not a solution. Sometimes, when I repeat the restore action I can restore some files. Tapes are new. OS is Win 2000, I tested with several software.
StorageWorks also reports errors, but without any helpfull solutions.
Please help me to solve this problem
2 REPLIES 2
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Honored Contributor

Re: Not able to restore tapes

Hello Joop

What application was used to create the backup tapes?

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New Member

Re: Not able to restore tapes

I used BackupExec version 8, but also tried it with NT backup.