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тАО07-10-2009 06:38 AM
тАО07-10-2009 06:38 AM
Problem after upd drive at MSL4048 1840FC
Hi.
Yesterday after upgrade robot firmware, I try to upg drive 1 firmware, I mix up files and choose *.exe and start upg. Now it doesn't work. And I can't upg it "error during firmware upgrade: invalid fw type". Drive 2 was upg normaly.
What can I do to restore Drive 1?
Sorry for my English
Yesterday after upgrade robot firmware, I try to upg drive 1 firmware, I mix up files and choose *.exe and start upg. Now it doesn't work. And I can't upg it "error during firmware upgrade: invalid fw type". Drive 2 was upg normaly.
What can I do to restore Drive 1?
Sorry for my English
3 REPLIES 3
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тАО07-11-2009 04:43 AM
тАО07-11-2009 04:43 AM
Re: Problem after upd drive at MSL4048 1840FC
Hello,
you should log a call at HP. Maybe a firmware update due tape works.
Best regards,
Patrick
you should log a call at HP. Maybe a firmware update due tape works.
Best regards,
Patrick
Best regards,
Patrick
Patrick
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тАО07-13-2009 01:26 AM
тАО07-13-2009 01:26 AM
Re: Problem after upd drive at MSL4048 1840FC
Call HP Support. They can help you roll back the firmware and then you can install the new one.
Regards,
Sunny
Regards,
Sunny
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тАО07-13-2009 02:59 AM
тАО07-13-2009 02:59 AM
Re: Problem after upd drive at MSL4048 1840FC
Drive was busy... after power-down drive, firmware was install. Now it's working.
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