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тАО11-22-2007 05:30 AM
тАО11-22-2007 05:30 AM
Problem when format a blank media with Data Protector 5.5
It is a hardware problem or a Software problem ?
See the attach file with error.
Help me, please.
Best regards,
Gon├Г┬зalo
P.S - I have install a new clean tape and clean about 4 times.
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тАО11-23-2007 03:33 AM
тАО11-23-2007 03:33 AM
Re: Problem when format a blank media with Data Protector 5.5
Regards
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тАО11-27-2007 02:17 AM
тАО11-27-2007 02:17 AM
Re: Problem when format a blank media with Data Protector 5.5
I'm assuming you receive the same errors regardless of which tape is used?
Regards,
Eric
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тАО11-27-2007 02:33 AM
тАО11-27-2007 02:33 AM
Re: Problem when format a blank media with Data Protector 5.5
I have the DP 5.5A installed.
Regards,Gon├Г┬зalo
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тАО11-27-2007 03:30 AM
тАО11-27-2007 03:30 AM
Re: Problem when format a blank media with Data Protector 5.5
Is this a windows machine?
Download LTT from http://www.hp.com/support/tapetools and perform an assessment test. Pull a support ticket and post.
Hope this helps!
Regards
Torsten.
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тАО12-06-2007 04:30 AM
тАО12-06-2007 04:30 AM
Re: Problem when format a blank media with Data Protector 5.5
From the session report you have attatched, I think the culprict is the media. Did you check with a known good media? Clean the drive first, try loading a new / known good media and check if the problem is repeating? If the problem is not coming back the problem is with media.
Raj
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