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Quantum Superloader3 with HP DataProtector 5.5

 
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Occasional Contributor

Quantum Superloader3 with HP DataProtector 5.5

Hello,

I am using a Quantum Superloader3 with a CERTANCE LTO-2 (HH) drive.
The system is running fine, but when the drive reaches the end of the Tape, I get the error message :

From: BMA@server1.domain.de "Drive1" Time: 01.03.2006 03:30:53
scsi2:0:5:0C
Cannot write to device ( The request could not be performed because of an I/O device error. )

From: VBDA@filesrv1.domain.de "filesrv1.domain.de " Time: 01.03.2006 03:30:53
Received ABORT request from SM => aborting.

From: VBDA@filesrv1.domain.de "filesrv1.domain.de " Time: 01.03.2006 03:30:53
Connection to Media Agent broken => aborting.

The Hardware is already changed. The scsitab-File is replaced with the actual file.

Is anyone using this Library with HP DataProtector ?

thanks,
Carsten
3 REPLIES 3
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New Member

Re: Quantum Superloader3 with HP DataProtector 5.5

Carsten, I am having the same problem and I thought I was the only one. We are using a Superloader3 with a Certance LTO3 drive. I have been pulling my hair out for a few months now. No one seems to be able to help. Have you got it fixed yet? If so would love to know how. Please email me so I can let you know what we have done to try and fix it. Between us we might be able to get it sorted. I live in Australia so we can be confident it is a international issue.

Simon.
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Occasional Contributor

Re: Quantum Superloader3 with HP DataProtector 5.5

Hi Simon,

I would be happy to have some "information-exchange".
I can't find an E-Mail Address of you, so please send me your contact

Looking forward to your reply,
carsten
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New Member

Re: HP storage works MSL6000 with HP DataProtector 5.5

Has anyone come up with a solution to "Connection to Media Agent broken => aborting arror in Dataprotector"  if so would you mind E-mailing me so we could discuss this futhur?

 

Many thanks in advance

 

Joel