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Storageworks LLS220

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Storageworks LLS220

I was getting fault code 3012 (slot stow failed) now I am getting fault code 3100 (picker jammed). Also, before these faults, I was having problems erasing tapes. After an erase, many tapes would be flagged as "cleaning media" and could not be used for backup. Even brand new tapes were being flagged this way.

Is there any way to fix these problems? If not, what device is a good replacement where I can use the same tapes (HP AIT-2 Data Cartridge 100GB)?