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ultrium 230 tape stuck

 
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Occasional Contributor

ultrium 230 tape stuck

ultrium 230 tape stuck in the device, all lights are on, powered it down and up to no avail, arcserve device commands(eject) are disabled. Saw in the forum that somebody is sending some instructions how to get the tape out. Would appreciate any help.
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Trusted Contributor

Re: ultrium 230 tape stuck

There is a reset hole on the front, also you ccan try a tape stuck test using LTT on www.hp.com/support/tapetools last option will be to reflash the frimware.

Pablo Alvarado
DPX Tape Storage
Pablo Alv Siles