Ultrium 448 Internal Tape Drive & Win XP pro & Tapeware

[Paul Herring]

HI,

after reading other forum Q & As I didn??t find a solution to my problem so here goes :

Problem:

Tapeware Backup ( Ver. 7.0 sp7d ) works fine for a few days ( from 2 to 10 ) and then errors, either the data base is damaged or it can??t find the Storage Server, after restoring Tapeware & database it works fine for a few days and then errors !!

I have attached TTL report.

Other problem is that I can??t find a device driver for use under Win XP Pro. Under devices is a yellow Q-mark shown for the Ultrium-2 device.

any ideas ??

Paul.

[D Lancaster]

Hi Paul,

I think there might be a couple of things going on here.

First I'd make sure that your Window's configuration is OK. The best tool for that is HP's Library & Tape Tools (L&TT). The latest version is available free for download. I'm not sure of the exact location but you can start at http://hp.com/go/tape and you should see a link to the download. You should also be able to find the drivers you are looking for by starting there.

After you do the basic L&TT connectivity tests and verify that everything is OK in Windows, you might also try checking the TapeWare knowledgebase on Yosemite Technology's website at http://yosemitetech.com/support/

Dave L

[Paul Herring]

Hi Dave,

I have ver. 4.2 L&TT (see att.)

Have searched Frecomm & tapeware homepages , but as yet still haven´t managed to find a XP dev driver !!

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=463703&prodTypeId=12169&prodSeriesId=463702&swLang=13&taskId=135&swEnvOID=1093

even direct from HP no XP driver to be found !

Will change RAM and update SCSI adapter , have already done Firmware update ( S53D from S24D )

maybe its a cooling problem, although I don´t see why this should corrupt the Tapeware system, Have checked the Win log files, can´t find a problem , although the system restarts itself, just after the tapeware backup starts !!

Obviously I can´t keep removing / Installing tapeware & rebuilding the data every 5 days !!

any other ideas ??

Paul

[MSECO]

Hi Paul,

You can check in the next link if your unit, OS and backup software is compatible.

Yosemite tapeware is not supported with Ultrium 448int
This matrix doesn´t show anything about WinXP

ftp://ftp.compaq.com/pub/products/storageworks/techdoc/ebs/EBSMatrix-1206.pdf

If you need L&TT download link:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=406731&taskId=135&prodTypeId=12169&prodSeriesId=406729〈=en&cc=us

[Paul Herring]

Hi Mesco,

Hmm normally I would say that you are right , however as the drive was delivered incl. Yosimite tapeware ( 7.0 Sp7D ) , Its originally a freecom OEM product , I have to asume that It should work with this software.

After checking thru the TT & L reports I have noticed that the only problem I have ist over-heating, cold is by 39c and hot is about 59c, but reading thru various forums I get the answer that when the drive gets too hot, it simply reduces its data speed, which dosent help me resolve the tapeware error problem.

I have run a few backups , Full ( 2hours ) with a hour between , It has since completed run 4 of six without error.

Mybe it was the SCSi adapter ( LSI 53C1010R ) I have installed the Win ASPI driver , I have also changed the SYS fan ( 12cm instead of 8 cm , which should help keep the sys cooler, I will also install a HDD cooler , which hopefully will keep the drive HOT levels to a minimum.

( just for info, Its a german bought system, but since I am english I find it easier to ask question , and understand them using this forum , and yes I am living / working in germany )

Am greatfull for any other theories, help.

Paul