Ultrium 960 and Adaptec 29320

[rober sakharin]

We have two Ultrium 960,HP DL380 G5,ADAPTEC 29320 controller card
i 'm running Win2003 on both servers,we have connected server and ultrium960 with a LVD cable
we encountered the following problem:
The Tape unit and SCSI card appear in Windows Dvice Manager ,and in Computer Mnagment i can see the Tape in Removable Storage but when i try to use ntbackup it doesn't work and in Computer Manager i can see that the Tape is 'writing label' and after 10 or more minute this two error appears in Event Viewer:
Source:Removable Storage server
Event ID:9
Library HP LTO Ultrium3 Drive failed to write a free media label on media1 because an I/O error
occured while writing the label
---------------------
ِDvice : \device\scsi\a320raid2 did not respond whithin time out

----------------------------------
we have this problem with both of servers and Tapes

[TapeDrive Killer]

Hi Rober try a driver upgrade on your HBA only if your OS is not SP1


http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-e09a0e77b12645ebba6d3fcdea

Also please try to generate a support icket and attacehd here using LTT
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=406729&prodNameId=406731&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=co-56218-1

[rober sakharin]

I have updated the Adaptec 29320A-r driver
from it's website but the problem doesn't solved,when i start test with L&LT this blue screen error oqures :
Driver_IRQL_Not_Less_Or_Equal
Stop code 0x000000d1
a320raid.sys address f7332c86
------------------------------
and this is a part of L&LT reports:
-
Operating System : Windows Server 2003 Service Pack 2
-
Firmware rev G64D is up-to-date for Ultrium 3-SCSI as of Fri Apr 20 19:00:00 2007.

-
The current SCSI configuration is likely to be limiting the performance of the drive.

-
Please check that your HBA is the correct type for the drive and that the cabling is good.

-
The SCSI configuration referenced is the one for which device analysis was run and/or the support ticket was pulled.

-
If this is not via your backup server then you may not have an issue.

-
Current SCSI transfer rate limited to: 160 MB/sec. Recommended: 320 MB/sec. or better

-
There were 20 rules checked.

-
Device Analysis completed, and warnings have been reported.


-
Write (last 1 tapes) : Great margin (average 100%, worst 100%) (4.7 MB)

-
Read (last 0 tapes) : Unused

-
Head life : Great margin, 99% life remaining
-
100.0


-
Reposition life : Great margin, 99% life remaining
-
100.0


-
Load/unload life : Great margin, 99% life remaining
-
100.0


-
Cleaning tape requested : No



-
Drive Configuration
-
Drive
-
Data compression : Enabled
-
1


-
Current block size : Not available

-
Detect WORM tampering : Enabled

-
Reads after WORM tampering : Not enabled

-
Media removal (software controlled) : Allowed
-
0


-
Encryption/Decryption capability : None

-
Encryption key size : n/a


-
Interface
-
SCSI Drive ID : 3

-
SCSI Host ID : 7

-
Negotiated burst data rate : 160 MB/s
-
160

[TapeDrive Killer]

Try a different HBA then

http://www.hp.com/products1/storage/compatibility/tapebackup/ISS/Detail/16-0024-0107.html

[Lunja]

Make sure that RAID option is diabled on the card and then use NON RAID drivers:

http://download.adaptec.com/scsi/windows/u320_scsi_v7006_win32_cert.exe