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тАО05-15-2020 09:18 AM
тАО05-15-2020 09:18 AM
StoreOnce 3640 external enclosure is not accessible after QR
Hello
I was reinstall VDUOS on the Storeonce 3640 with Quick Restore (ver. 4.2.16) and add the licenses. But now the external enclosure is not accessible. In hardware monitoring I see a event on the enclosure D3650:
What is a problem? How this is resolve?
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тАО05-15-2020 10:57 AM
тАО05-15-2020 10:57 AM
Re: StoreOnce 3640 external enclosure is not accessible after QR
Alexander,
This will need to be investigated.
Is there any data on the system that is important and must be saved?
I would recommend to open a case with the HPE StoreOnce support team.
Chip
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тАО05-15-2020 12:18 PM
тАО05-15-2020 12:18 PM
Re: StoreOnce 3640 external enclosure is not accessible after QR
The 3640 is just reinstalled. No data stored on this system now.
I have a support case. But now weekend, and I not receive any help from support team to a monday.
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тАО05-18-2020 04:51 AM
тАО05-18-2020 04:51 AM
Re: StoreOnce 3640 external enclosure is not accessible after QR
If there is no data on the system the recovery could be easier there is also the option to delete and re-create the RAID sets.
However, this will still need the HPE support assistance as it requires root access to the StoreOnce.