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Critical problem on P4300 G2

 
meero
Advisor

Critical problem on P4300 G2

i have a critical problem on P4300 G2 

problem:

one HDD failed HDD No 7 so i have replaced that one but while Raid rebuild at 4% it gave error and another HDD failed  HDD No 6 

Now my system is down Raid status is off all HDD inactive and i am need my data So badly . i am using raid 5  

1.jpg2.jpg

 

 The 'Data Array 1' status is 'Off'. Note: This is normal if you are replacing a drive in RAID0.
The O/S RAID status is 'Off'.
The management group 'SANONE' maintenance mode is 'On'.
Storage device name '/dev/disk/by-id/wwn-0x600508b1001cdc720850619e05773734-part2': I/O ERROR with an error count of 23028. See the store.info log in the Log Files window for details.
Storage device name '/dev/disk/by-id/wwn-0x600508b1001cdc720850619e05773734-part2': I/O ERROR with an error count of 332. See the store.info log in the Log Files window for details.
The 'Drive 6' Temperature status is 'Aborted'. The temperature cannot be determined if the drive is off or removed.
The 'Drive 6' Health is 'Aborted'. The health cannot be determined if the drive is off or removed.
The 'Drive 8' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'Drive 7' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'Drive 6' status is 'Off or removed'.
The 'Drive 5' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'Drive 4' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'Drive 3' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'Drive 2' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'Drive 1' status is 'Inactive'. The disk may need to be replaced. See the Disk Setup window for disk status.
The 'O/S SAN/iQ Array' status is 'Failed'.
The 'O/S Log Array' status is 'Failed'.
The RAID status is 'Off'. Note: This is normal if you are replacing a drive in RAID0.
The 'Data Array 1' status is 'Failed'. Note: This is normal if you are replacing a drive in RAID0.
Storage device name '/dev/disk/by-id/wwn-0x600508b1001cdc720850619e05773734-part2': I/O ERROR with an error count of 1. See the store.info log in the Log Files window for details.
RAID rebuild progress '4%' complete; estimating '11360' minutes.
RAID rebuild progress '3%' complete; estimating '12352' minutes.
RAID rebuild progress '2%' complete; estimating '14492' minutes.
RAID rebuild progress '1%' complete; estimating '16280' minutes.
The 'Drive 7' status is 'Rebuilding'. See the RAID Setup or Hardware Report window for rebuild status.
The 'O/S SAN/iQ Array' status is 'Rebuilding'. Use the Hardware Report window to monitor the rebuild status.
The 'Drive 7' status is 'Off or removed'.

 

11 REPLIES 11
peyrache
Respected Contributor

Re: Critical problem on P4300 G2

Open a HPE support case please
meero
Advisor

Re: Critical problem on P4300 G2

Dear

i opended case with HP . but i am afraid maybe i  lost my data .

is there any way to get back data even the HDD is defective

peyrache
Respected Contributor

Re: Critical problem on P4300 G2

How is raid now ?

Provide picture ?
meero
Advisor

Re: Critical problem on P4300 G2

 

Raid status is off and i am using raid 5

PIC kindly check above pic

peyrache
Respected Contributor

Re: Critical problem on P4300 G2

Did you already replace disk ?
meero
Advisor

Re: Critical problem on P4300 G2

yes i replaced  HDD N 7

peyrache
Respected Contributor

Re: Critical problem on P4300 G2

Did the rebuild finished before new hardware failure ?


jean-yves Peyrache
Technical Account Manager

+33 1 57 62 86 68 Office
+33 6 72 99 37 19 Mobile

LES ULIS France
hpe.com
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meero
Advisor

Re: Critical problem on P4300 G2

No not complete  just 4%

Storage device name '/dev/disk/by-id/wwn-0x600508b1001cdc720850619e05773734-part2': I/O ERROR with an error count of 1. See the store.info log in the Log Files window for details.
RAID rebuild progress '4%' complete; estimating '11360' minutes.
RAID rebuild progress '3%' complete; estimating '12352' minutes.
RAID rebuild progress '2%' complete; estimating '14492' minutes.
RAID rebuild progress '1%' complete; estimating '16280' minutes.

peyrache
Respected Contributor

Re: Critical problem on P4300 G2

Disk was defective or in predictive failuire ?