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07-11-2011 08:53 AM
07-11-2011 08:53 AM
I have a P4300 running version 9.0.00.3561.0.
Event: E01020207:EID_BBU_FAULTY
Message: The 'cache 1'BBU status is 'Faulty'. Contact technical support for assistance.
Type: Cache
Name: Cache 1
Component: HW
I have a critical alarm that does not go away by rebooting. I can find no documentation or mention of the alarm while searching all of HP -- or any other P4300 alarm using link provided per alarm via the management console.
What does the alarm mean and how the clear the alarm? All I know from cryptic alarm text is that it has something to do with cache.
Thanks,
Kevin
Solved! Go to Solution.
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07-11-2011 10:39 PM
07-11-2011 10:39 PM
Re: E01020207:EID_BBU_FAULTY Alarm message meaning?
Else contact HP Support.
There is a Support only Patch for this condition. Patch 10096.
HP Support should install the patch for you.
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07-14-2011 12:27 AM
07-14-2011 12:27 AM
Re: E01020207:EID_BBU_FAULTY Alarm message meaning?
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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07-14-2011 05:33 AM
07-14-2011 05:33 AM
SolutionYep. Using the Management Console I was able to determine that the cache battery was in a failed state. What I cannot find now is any information about the P4300 hardware or where and how to replace. It's using a SmartArray but I cannot determine what the underlying hardware platform is. I have asked the site (now in Spain) to provide the s/n so we can use HP to replace.