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Lefthand P4300, Symantec Backup Exec 12.5, VSS Errors

Occasional Advisor

Lefthand P4300, Symantec Backup Exec 12.5, VSS Errors


Our environment:
- HP DL380 G6 w/ Win 2008 Storage Srv Ed.
- HP Lefthand P4300, 2 nodes
- Symantec Backup Exec 12.5 - remote agent for Windows

VSS errors are occurring every few minutes referencing the Lefthand VSS Provider. VSS errors are also apparent in Backup Exec's logs, and always sets the job status as failed.

Error 1 - VSS Event ID 22:
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {a80b78ae-c1b1-4a80-ba31-d3b9494d349c} and Name HWPRV is [0x80040154].

Error 2 - VSS 12292
Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {a80b78ae-c1b1-4a80-ba31-d3b9494d349c} [0x80040154].

I read a few documents about configuring Backup Exec and LH VSS for transportable snapshots and such. I dont believe this feature is necessary at this time in our organization. However, I would like to eliminate the errors on the file server, as well as the failed job status in BackupExec.

Any pointers? Can I somehow switch off the LH VSS Providers, without disabling VSS as a whole?

Occasional Advisor

Re: Lefthand P4300, Symantec Backup Exec 12.5, VSS Errors

Performancve seems to have improved. No others posted here. Closing thread.