Cannot access/connect the production server through console

[Hassan_BD]

Hi,

This is one of our production system. The server model is HP bl680 G7. We cannot access/connect the server through console. the server can access through ssh. When we try to connect the server we found a black screen. If we reboot the system then it can see the process of rebooting and can access the server BIOS. But when the grub is loading and the login screen appears then the console become hang state. cannot do any operation through console. Please suggest us.

[Jimmy Vance]

Sounds like the console is set to display on the serial port. Check the VSP in iLO and see if the console shows there. You can also SSH and then check the grub configuration to see if the console is set to redirect