crash dump analysis

[JOHN TURNER_2]

g'day

im wondering what are the best tools for analysing hpux crashdumps, as i have a crash dump from a system and need to analyse it, as there was no information in the tombstone associated with the event

cheers
john

[Pete Randall]

Q4 is the weapon of choice. See this thread or search on "q4":

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=945076


Pete

[Chan 007]

John,

crashinfo is a very good tool, you will get this when you raise a call with your local HP as software call.

p4 debugger is next better tool.

I don't have the location or webpage with me. but pretty sure that Hp will ask you to run and send the output back to them with that tool.

go for crashinfo is really good, this will produce a good decent report which any one can understand, but HP support will provide the exact problem.

To start with check your OLDsyslogs, dmesg after the system boot, check the tombstone for ts99 file.

Post yout ts99.

Chan

[JOHN TURNER_2]

does anyone know where i can get hold of a copy of crashtool from, as we don't have a maintenance contract with HP, so i can't call them and get a copy that way.

Any help would be much appreciated

Cheers
john

[Chan 007 · Accepted solution]

John,

As far as I know, i don't think you get these files anywhere as free download. But I may be wrong.

Chan

[Sivakumar TS]

Hi John,

Chan is abosultely right.

These tools are HP internel tools and we wont get it downloaded.

You can do a

#strings on the INDEX file

in the crash to get some ( little...) clue.

Hope this helps,

Siva.