Event Crash Server RX6600

[Eli Daniel]

Hi,
I have a question about the crash on HP-UX operating system
any of you seen this error before?

Annex the file.

[Torsten.]

You should ask HP support to analyze the dump and find the reason.

[Matti_Kurkela · Accepted solution]

The attached file is the INDEX file of the crash dump. It does not contain very much usable information if the rest of the files are not available for analysis.

Look into directory /opt/sfm/tools: there may be two files, "crashinfo.README" and "crashinfo-a-i.exe". If those files exist, read the README, then extract and install the crashinfo tool:

more crashinfo.README
./crashinfo-a-i.exe
mv crashinfo /usr/local/bin

Now you can change to the crash dump directory and run the crashinfo tool:

cd /var/adm/crash/crash.0
/usr/local/bin/crashinfo >/tmp/crashinfo.0

After the tool has completed analysis, read the output file:

more /tmp/crashinfo.0

This output file should contain much more useful information about the crash than the INDEX file alone, yet it's much smaller than the entire crash dump itself.

This information was picked from this thread:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1154143

MK

[Steven E. Protter]

Shalom,

Peform q4 analysis on the crash dump.

http://www.hpux.ws/?p=83

Send that to HP support.

SEP

[Dennis Handly]

Unfortunately "panic Bad News!" is pretty generic. You might be able to search 11.31 patches for that string and make sure you have them.

[Eli Daniel]

Thanks