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Re: Firmware Upgrade failed with error code 7 on DL380p Gen8 on redhat 6

 
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Occasional Visitor

Firmware Upgrade failed with error code 7 on DL380p Gen8 on redhat 6

Please suggest how to fix that error......

: Firmware flash completed: CP040097.scexe 2019.05.24C, return code 5.
: Firmware flash initiated: CP040097.scexe 2019.05.24C
hpilo 0000:01:00.2: Open could not dequeue a packet
hpilo 0000:01:00.2: Closing, but controller still active
hpilo 0000:01:00.2: Open could not dequeue a packet
hpilo 0000:01:00.2: Closing, but controller still active
hpilo 0000:01:00.2: Closing, but controller still active
: Firmware flash completed: CP040097.scexe 2019.05.24C, return code 7.
: Firmware flash initiated: CP040097.scexe 2019.05.24C
: Firmware flash completed: CP040097.scexe 2019.05.24C, return code 7.

: Firmware flash initiated: CP040097.scexe 2019.05.24C
hpilo 0000:01:00.2: Closing, but controller still active
: Firmware flash completed: CP040097.scexe 2019.05.24C, return code 7.
: Firmware flash initiated: CP040097.scexe 2019.05.24C
hpilo 0000:01:00.2: Open could not dequeue a packet
hpilo 0000:01:00.2: Open could not dequeue a packet

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Flash Engine Version: Linux-1.5.9.5-2

Name: Online ROM Flash Component for Linux - HP ProLiant DL380p Gen8 (P70) Servers
New Version: 05/24/2019

Current Version: 07/01/2015

The software is installed but is not up to date.

Do you want to upgrade the software to a newer version (y/n) ?y

Flash in progress do not interrupt or your system may become unusable.
Working...........
Failed to upload device firmware image.

The installation procedure did not complete successfully.
An error occured during the setup process.

You may look at the setup log file for more details if desired

2 REPLIES 2
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HPE Pro

Re: Firmware Upgrade failed with error code 7 on DL380p Gen8 on redhat 6

Hi,

If you are looking for firmware upgrade only for System ROM BIOS, then you can use  iLO web console to update System ROM BIOS.

Installation Steps:

To update System ROM BIOS Firmware through iLO Web UI:

1.. Download cp040096.exe (2.3 MB) from below link.
Type:            BIOS (Entitlement Required) - System ROM

Version:        2019.05.24(12 Jun 2019)

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_1bdec773834044b6825d2ff850

2.. Execute cp040096.exe and select extract option or Extract .EXE file with winrar.
3.. Once cp040096.exe file extracted, copy cp040096 folder and place in system from where iLO is accessible. 
4.. Using a Web Browser, proceed to the iLO Web UI using the iLO IP Address. 
5.. Select “Firmware & OS Software tab”. 
6.. Choose “Select Update Firmware”.  
7.. Select Browse at Local Binary File. 
8.. Select the Firmware file “CPQP7013.6B8” to be flashed.   
9.. Select the Flash to begin update process and wait for the firmware flash complete message to display. 
10.. Reboot the system. 

I am an HPE Employee

Accept or Kudo
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Occasional Visitor

Re: Firmware Upgrade failed with error code 7 on DL380p Gen8 on redhat 6

Tried this method but still no Luck