HP-UX 11.11 cannot see the Tape Library

[PavanTulasi5]

Hello,

we have replaced the san switches last week, since then our media server (HP-UX 11.11) is unable to see the tape Library. when i do ioscan -fnCtape i can see all the devices are in CLAIMED state. but i am still unable to communicate to it. i can provide more details if need be. any suggestions please?

regards,

Pav

[Torsten.]

Could you provide an "ioscan -fn", please?

After running ioscan, have a look into

/var/adm/syslog/syslog.log

if you can find a hint about running "fcmsutil".

[PavanTulasi5]

Hi Torsten,

please see the below for your reference.

Class I H/W Path Driver S/W State H/W Type Description =============================================================================== bc 0 root CLAIMED BUS_NEXUS bc 1 8 ccio CLAIMED BUS_NEXUS I/O Adapter ext_bus 0 8/0 c720 CLAIMED INTERFACE GSC add-on Fast/Wide SCSI Interface target 0 8/0.5 tgt CLAIMED DEVICE tape 1 8/0.5.0 stape CLAIMED DEVICE QUANTUM DLT7000 /dev/rmt/1m /dev/rmt/c0t5d0BEST /dev/rmt/1mb /dev/rmt/c0t5d0BESTb /dev/rmt/1mn /dev/rmt/c0t5d0BESTn /dev/rmt/1mnb /dev/rmt/c0t5d0BESTnb target 1 8/0.7 tgt CLAIMED DEVICE ctl 0 8/0.7.0 sctl CLAIMED DEVICE Initiator /dev/rscsi/c0t7d0 ext_bus 1 8/4 c720 CLAIMED INTERFACE GSC add-on Fast/Wide SCSI Interface target 2 8/4.0 tgt CLAIMED DEVICE disk 0 8/4.0.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC /dev/dsk/c1t0d0 /dev/rdsk/c1t0d0 target 3 8/4.1 tgt CLAIMED DEVICE disk 1 8/4.1.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC /dev/dsk/c1t1d0 /dev/rdsk/c1t1d0 target 4 8/4.7 tgt CLAIMED DEVICE ctl 1 8/4.7.0 sctl CLAIMED DEVICE Initiator /dev/rscsi/c1t7d0 target 5 8/4.8 tgt CLAIMED DEVICE disk 2 8/4.8.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC /dev/dsk/c1t8d0 /dev/rdsk/c1t8d0 target 6 8/4.9 tgt CLAIMED DEVICE disk 3 8/4.9.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC /dev/dsk/c1t9d0 /dev/rdsk/c1t9d0 ext_bus 2 8/8 c720 CLAIMED INTERFACE GSC add-on Fast/Wide SCSI Interface target 7 8/8.7 tgt CLAIMED DEVICE ctl 2 8/8.7.0 sctl CLAIMED DEVICE Initiator /dev/rscsi/c2t7d0 ba 0 8/12 GSCtoPCI CLAIMED BUS_NEXUS GSCtoPCI Bridge fc 0 8/12/1/0 td CLAIMED INTERFACE HP Tachyon TL/TS Fibre Channel Mass Storage Adapter /dev/td0 fcp 1 8/12/1/0.56 fcp CLAIMED INTERFACE FCP Domain ext_bus 17 8/12/1/0.56.1.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface target 8 8/12/1/0.56.1.255.0.0 tgt CLAIMED DEVICE tape 9 8/12/1/0.56.1.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI /dev/rmt/9m /dev/rmt/c17t0d0BEST /dev/rmt/9mb /dev/rmt/c17t0d0BESTb /dev/rmt/9mn /dev/rmt/c17t0d0BESTn /dev/rmt/9mnb /dev/rmt/c17t0d0BESTnb ext_bus 14 8/12/1/0.56.3.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface target 9 8/12/1/0.56.3.255.0.0 tgt CLAIMED DEVICE tape 10 8/12/1/0.56.3.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI /dev/rmt/10m /dev/rmt/c14t0d0BEST /dev/rmt/10mb /dev/rmt/c14t0d0BESTb /dev/rmt/10mn /dev/rmt/c14t0d0BESTn /dev/rmt/10mnb /dev/rmt/c14t0d0BESTnb ext_bus 15 8/12/1/0.56.6.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface target 14 8/12/1/0.56.6.255.0.0 tgt CLAIMED DEVICE autoch 1 8/12/1/0.56.6.255.0.0.0 schgr CLAIMED DEVICE STK SL500 /dev/rac/c15t0d0 fcp 2 8/12/1/0.89 fcp CLAIMED INTERFACE FCP Domain ext_bus 20 8/12/1/0.89.7.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface target 15 8/12/1/0.89.7.255.0.0 tgt CLAIMED DEVICE tape 23 8/12/1/0.89.7.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 5-SCSI /dev/rmt/23m /dev/rmt/c20t0d0BEST /dev/rmt/23mb /dev/rmt/c20t0d0BESTb /dev/rmt/23mn /dev/rmt/c20t0d0BESTn /dev/rmt/23mnb /dev/rmt/c20t0d0BESTnb bc 2 10 ccio CLAIMED BUS_NEXUS I/O Adapter ext_bus 4 10/0 c720 CLAIMED INTERFACE GSC built-in Fast/Wide SCSI Interface target 16 10/0.3 tgt CLAIMED DEVICE disk 32 10/0.3.0 sdisk CLAIMED DEVICE SEAGATE ST318436LC /dev/dsk/c4t3d0 /dev/rdsk/c4t3d0 target 17 10/0.4 tgt CLAIMED DEVICE disk 33 10/0.4.0 sdisk CLAIMED DEVICE SEAGATE ST318203LC /dev/dsk/c4t4d0 /dev/rdsk/c4t4d0 target 18 10/0.5 tgt CLAIMED DEVICE disk 34 10/0.5.0 sdisk CLAIMED DEVICE SEAGATE ST39175LC /dev/dsk/c4t5d0 /dev/rdsk/c4t5d0 target 19 10/0.6 tgt CLAIMED DEVICE disk 35 10/0.6.0 sdisk CLAIMED DEVICE SEAGATE ST19171W /dev/dsk/c4t6d0 /dev/rdsk/c4t6d0 target 20 10/0.7 tgt CLAIMED DEVICE ctl 4 10/0.7.0 sctl CLAIMED DEVICE Initiator /dev/rscsi/c4t7d0 bc 3 10/4 bc CLAIMED BUS_NEXUS Bus Converter tty 0 10/4/0 mux2 CLAIMED INTERFACE MUX /dev/diag/mux0 /dev/mux0 /dev/diag/tty0p0 /dev/tty0p0 /dev/diag/tty0p1 /dev/tty0p1 /dev/diag/tty0p7 /dev/tty0p7 ext_bus 5 10/4/4 scsi3 CLAIMED INTERFACE HP 28696A - Wide SCSI ID=7 lan 0 10/4/8 btlan1 CLAIMED INTERFACE HP HP-PB 100 Base TX card /dev/diag/lan0 /dev/ether0 /dev/lan0 ext_bus 6 10/4/12 scsi3 CLAIMED INTERFACE HP 28696A - Wide SCSI ID=7 lan 1 10/4/16 btlan1 CLAIMED INTERFACE HP HP-PB 100 Base TX card /dev/diag/lan1 /dev/ether1 /dev/lan1 ba 1 10/8 GSCtoPCI CLAIMED BUS_NEXUS GSCtoPCI Bridge lan 2 10/8/1/0 btlan CLAIMED INTERFACE HSC 10/100Base-TX K-Class /dev/diag/lan2 /dev/ether2 /dev/lan2 lan 3 10/8/2/0 btlan CLAIMED INTERFACE HSC 10/100Base-TX K-Class /dev/diag/lan3 /dev/ether3 /dev/lan3 ba 2 10/12 bus_adapter CLAIMED BUS_NEXUS Core I/O Adapter ext_bus 8 10/12/0 CentIf CLAIMED INTERFACE Built-in Parallel Interface /dev/c8t0d0_lp ext_bus 7 10/12/5 c720 CLAIMED INTERFACE Built-in SCSI target 21 10/12/5.0 tgt CLAIMED DEVICE tape 2 10/12/5.0.0 stape CLAIMED DEVICE HP C1537A /dev/rmt/2m /dev/rmt/c7t0d0BESTn /dev/rmt/2mb /dev/rmt/c7t0d0BESTnb /dev/rmt/2mn /dev/rmt/c7t0d0DDS /dev/rmt/2mnb /dev/rmt/c7t0d0DDSb /dev/rmt/c7t0d0BEST /dev/rmt/c7t0d0DDSn /dev/rmt/c7t0d0BESTb /dev/rmt/c7t0d0DDSnb target 22 10/12/5.2 tgt CLAIMED DEVICE disk 36 10/12/5.2.0 sdisk CLAIMED DEVICE TOSHIBA CD-ROM XM-5701TA /dev/dsk/c7t2d0 /dev/rdsk/c7t2d0 target 23 10/12/5.7 tgt CLAIMED DEVICE ctl 5 10/12/5.7.0 sctl CLAIMED DEVICE Initiator /dev/rscsi/c7t7d0 lan 4 10/12/6 lan2 CLAIMED INTERFACE Built-in LAN /dev/diag/lan4 /dev/ether4 /dev/lan4 ps2 0 10/12/7 ps2 CLAIMED INTERFACE Built-in Keyboard/Mouse /dev/ps2_0 /dev/ps2kbd /dev/ps2_1 /dev/ps2mouse bc 4 10/16 bc CLAIMED BUS_NEXUS Bus Converter processor 0 32 processor CLAIMED PROCESSOR Processor processor 1 34 processor CLAIMED PROCESSOR Processor processor 2 36 processor CLAIMED PROCESSOR Processor memory 0 49 memory CLAIMED MEMORY Memory

regards,

Pan

[Torsten.]

I assume you cannot read this too.

Any chance to copy in a better format?

[PavanTulasi5]

Class I H/W Path Driver S/W State H/W Type Description
===============================================================================
bc 0 root CLAIMED BUS_NEXUS
bc 1 8 ccio CLAIMED BUS_NEXUS I/O Adapter
ext_bus 0 8/0 c720 CLAIMED INTERFACE GSC add-on Fast/Wide SCSI Interface
target 0 8/0.5 tgt CLAIMED DEVICE
tape 1 8/0.5.0 stape CLAIMED DEVICE QUANTUM DLT7000
/dev/rmt/1m /dev/rmt/c0t5d0BEST
/dev/rmt/1mb /dev/rmt/c0t5d0BESTb
/dev/rmt/1mn /dev/rmt/c0t5d0BESTn
/dev/rmt/1mnb /dev/rmt/c0t5d0BESTnb
target 1 8/0.7 tgt CLAIMED DEVICE
ctl 0 8/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c0t7d0
ext_bus 1 8/4 c720 CLAIMED INTERFACE GSC add-on Fast/Wide SCSI Interface
target 2 8/4.0 tgt CLAIMED DEVICE
disk 0 8/4.0.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t0d0 /dev/rdsk/c1t0d0
target 3 8/4.1 tgt CLAIMED DEVICE
disk 1 8/4.1.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t1d0 /dev/rdsk/c1t1d0
target 4 8/4.7 tgt CLAIMED DEVICE
ctl 1 8/4.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c1t7d0
target 5 8/4.8 tgt CLAIMED DEVICE
disk 2 8/4.8.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t8d0 /dev/rdsk/c1t8d0
target 6 8/4.9 tgt CLAIMED DEVICE
disk 3 8/4.9.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t9d0 /dev/rdsk/c1t9d0
ext_bus 2 8/8 c720 CLAIMED INTERFACE GSC add-on Fast/Wide SCSI Interface
target 7 8/8.7 tgt CLAIMED DEVICE
ctl 2 8/8.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c2t7d0
ba 0 8/12 GSCtoPCI CLAIMED BUS_NEXUS GSCtoPCI Bridge
fc 0 8/12/1/0 td CLAIMED INTERFACE HP Tachyon TL/TS Fibre Channel Mass Storage Adapter
/dev/td0
fcp 1 8/12/1/0.56 fcp CLAIMED INTERFACE FCP Domain
ext_bus 17 8/12/1/0.56.1.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface
target 8 8/12/1/0.56.1.255.0.0 tgt CLAIMED DEVICE
tape 9 8/12/1/0.56.1.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/9m /dev/rmt/c17t0d0BEST
/dev/rmt/9mb /dev/rmt/c17t0d0BESTb
/dev/rmt/9mn /dev/rmt/c17t0d0BESTn
/dev/rmt/9mnb /dev/rmt/c17t0d0BESTnb
ext_bus 14 8/12/1/0.56.3.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface
target 9 8/12/1/0.56.3.255.0.0 tgt CLAIMED DEVICE
tape 10 8/12/1/0.56.3.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI
/dev/rmt/10m /dev/rmt/c14t0d0BEST
/dev/rmt/10mb /dev/rmt/c14t0d0BESTb
/dev/rmt/10mn /dev/rmt/c14t0d0BESTn
/dev/rmt/10mnb /dev/rmt/c14t0d0BESTnb
ext_bus 15 8/12/1/0.56.6.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface
target 14 8/12/1/0.56.6.255.0.0 tgt CLAIMED DEVICE
autoch 1 8/12/1/0.56.6.255.0.0.0 schgr CLAIMED DEVICE STK SL500
/dev/rac/c15t0d0
fcp 2 8/12/1/0.89 fcp CLAIMED INTERFACE FCP Domain
ext_bus 20 8/12/1/0.89.7.255.0 fcpdev CLAIMED INTERFACE FCP Device Interface
target 15 8/12/1/0.89.7.255.0.0 tgt CLAIMED DEVICE
tape 23 8/12/1/0.89.7.255.0.0.0 stape CLAIMED DEVICE HP Ultrium 5-SCSI
/dev/rmt/23m /dev/rmt/c20t0d0BEST
/dev/rmt/23mb /dev/rmt/c20t0d0BESTb
/dev/rmt/23mn /dev/rmt/c20t0d0BESTn
/dev/rmt/23mnb /dev/rmt/c20t0d0BESTnb
bc 2 10 ccio CLAIMED BUS_NEXUS I/O Adapter
ext_bus 4 10/0 c720 CLAIMED INTERFACE GSC built-in Fast/Wide SCSI Interface
target 16 10/0.3 tgt CLAIMED DEVICE
disk 32 10/0.3.0 sdisk CLAIMED DEVICE SEAGATE ST318436LC
/dev/dsk/c4t3d0 /dev/rdsk/c4t3d0
target 17 10/0.4 tgt CLAIMED DEVICE
disk 33 10/0.4.0 sdisk CLAIMED DEVICE SEAGATE ST318203LC
/dev/dsk/c4t4d0 /dev/rdsk/c4t4d0
target 18 10/0.5 tgt CLAIMED DEVICE
disk 34 10/0.5.0 sdisk CLAIMED DEVICE SEAGATE ST39175LC
/dev/dsk/c4t5d0 /dev/rdsk/c4t5d0
target 19 10/0.6 tgt CLAIMED DEVICE
disk 35 10/0.6.0 sdisk CLAIMED DEVICE SEAGATE ST19171W
/dev/dsk/c4t6d0 /dev/rdsk/c4t6d0
target 20 10/0.7 tgt CLAIMED DEVICE
ctl 4 10/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c4t7d0
bc 3 10/4 bc CLAIMED BUS_NEXUS Bus Converter
tty 0 10/4/0 mux2 CLAIMED INTERFACE MUX
/dev/diag/mux0 /dev/mux0
/dev/diag/tty0p0 /dev/tty0p0
/dev/diag/tty0p1 /dev/tty0p1
/dev/diag/tty0p7 /dev/tty0p7
ext_bus 5 10/4/4 scsi3 CLAIMED INTERFACE HP 28696A - Wide SCSI ID=7
lan 0 10/4/8 btlan1 CLAIMED INTERFACE HP HP-PB 100 Base TX card
/dev/diag/lan0 /dev/ether0 /dev/lan0
ext_bus 6 10/4/12 scsi3 CLAIMED INTERFACE HP 28696A - Wide SCSI ID=7
lan 1 10/4/16 btlan1 CLAIMED INTERFACE HP HP-PB 100 Base TX card
/dev/diag/lan1 /dev/ether1 /dev/lan1
ba 1 10/8 GSCtoPCI CLAIMED BUS_NEXUS GSCtoPCI Bridge
lan 2 10/8/1/0 btlan CLAIMED INTERFACE HSC 10/100Base-TX K-Class
/dev/diag/lan2 /dev/ether2 /dev/lan2
lan 3 10/8/2/0 btlan CLAIMED INTERFACE HSC 10/100Base-TX K-Class
/dev/diag/lan3 /dev/ether3 /dev/lan3
ba 2 10/12 bus_adapter CLAIMED BUS_NEXUS Core I/O Adapter
ext_bus 8 10/12/0 CentIf CLAIMED INTERFACE Built-in Parallel Interface
/dev/c8t0d0_lp
ext_bus 7 10/12/5 c720 CLAIMED INTERFACE Built-in SCSI
target 21 10/12/5.0 tgt CLAIMED DEVICE
tape 2 10/12/5.0.0 stape CLAIMED DEVICE HP C1537A
/dev/rmt/2m /dev/rmt/c7t0d0BESTn
/dev/rmt/2mb /dev/rmt/c7t0d0BESTnb
/dev/rmt/2mn /dev/rmt/c7t0d0DDS
/dev/rmt/2mnb /dev/rmt/c7t0d0DDSb
/dev/rmt/c7t0d0BEST /dev/rmt/c7t0d0DDSn
/dev/rmt/c7t0d0BESTb /dev/rmt/c7t0d0DDSnb
target 22 10/12/5.2 tgt CLAIMED DEVICE
disk 36 10/12/5.2.0 sdisk CLAIMED DEVICE TOSHIBA CD-ROM XM-5701TA
/dev/dsk/c7t2d0 /dev/rdsk/c7t2d0
target 23 10/12/5.7 tgt CLAIMED DEVICE
ctl 5 10/12/5.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c7t7d0
lan 4 10/12/6 lan2 CLAIMED INTERFACE Built-in LAN
/dev/diag/lan4 /dev/ether4 /dev/lan4
ps2 0 10/12/7 ps2 CLAIMED INTERFACE Built-in Keyboard/Mouse
/dev/ps2_0 /dev/ps2kbd
/dev/ps2_1 /dev/ps2mouse
bc 4 10/16 bc CLAIMED BUS_NEXUS Bus Converter
processor 0 32 processor CLAIMED PROCESSOR Processor
processor 1 34 processor CLAIMED PROCESSOR Processor
processor 2 36 processor CLAIMED PROCESSOR Processor
memory 0 49 memory CLAIMED MEMORY Memory

[PavanTulasi5]

Please see the attached.

[Torsten.]

There is a changer device next to the Ultrium-3 drive.

autoch 1 8/12/1/0.56.6.255.0.0.0 schgr CLAIMED DEVICE STK SL500
/dev/rac/c15t0d0

Did you reboot the server after the change?

[PavanTulasi5]

Hi Torsten,

No, one of my colleague ran insf -e but we have not rebooted it yet. do i have to run scsimgr with replace wwn or something?

not quite sure though. 

regards,

Pav

[PavanTulasi5]

And i see this critical message in HP dataprotector GUI :

UMA@hostname "SL500-San-Tape-Library" <date> cannot open exchanger control device (device type mismatch)

[Torsten.]

Consider to rmsf and insf the device file

autoch 1 8/12/1/0.56.6.255.0.0.0 schgr CLAIMED DEVICE STK SL500
/dev/rac/c15t0d0

After running an ioscan, have a look into the syslog for something related.