Print job getting struck in the queue.

[Ram_kandula]

Need Help!!

In the last few months, we have a problem with one of our printers on unix. 

Usually, when users scan boxes prints it is printed on PRT20L printer. However, over the last 1 month, we see that the print jobs are struck in the print Queue. When i disable/enable the print queue, everything works normally.

Have tried spooler restart and dont see any change. 

Can somebody help me on this.

Thanks 

Ram

[Dennis Handly]

How is your printer connected?  Local, remote or network?

What model printer do you have?

[Ram_kandula]

It is a network printer and a laser printer,