"dmidecode" shows Firmware-detected hardware failure

[Md. Minhaz Khan]

Dear All,

We have a LINUX box (RHEL5.4 32 bit). But when we run below command it shows "Firmware-detected hardware failure". Please suggest me what i need to do to resolve this issue.

#dmidecode |grep -B 2 Stat

Serial Number: SGH841XVSH
Asset Tag:
Boot-up State: Unknown
Power Supply State: Unknown
Thermal State: Unknown
Security Status: Unknown
--
Max Speed: 4800 MHz
Current Speed: 3000 MHz
Status: Populated, Enabled
--
Max Speed: 4800 MHz
Current Speed: Unknown
Status: Unpopulated
--
Handle 0x2000, DMI type 32, 11 bytes
System Boot Information
Status: Firmware-detected hardware failure


**Note : Server Model is "HP Proliant DL380 G5"

Thanks
Minhaz

[Michal Kapalka (mikap)]

hi,

if its possible to shutdown the server, them try to boot the smartstartcd with the offline diagnostic to check the HW healt.

mikap