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swinstall install phase has suspended due to error

 
Highlighted
Occasional Advisor

swinstall install phase has suspended due to error

Hi ,

I was installing a QPK bundle and i am getting a below error unable to proceed, 

Beginning the Install Execution Phase.
* Filesets: 172
* Files: 4221
* Kbytes: 556482
* Installing bundle "QPKAPPS,r=B.11.31.1809.438d" .
* Installing bundle "QPKBASE,r=B.11.31.1809.438d" .
NOTE: Saving the current system file at "/stand/system" to
"/stand/system.prev"
NOTE: The template file has been extracted from "/stand/vmunix"
It has been placed in "/stand/system" where it will be used
to build a new kernel.
WARNING: The rollback save area for patch fileset
"PHKL_44349.CORE2-KRN,r=1.0" already exists and will be
preserved.
* Installing fileset "PHKL_44349.CORE2-KRN,r=1.0" (1 of 172).
/var/tmp/BAA009043/catalog/PHKL_44349/pfiles/postinstall[25]: 9256 Illegal instruction(coredump)
ERROR: Could not move the modified system file from
"/var/tmp/system9246" to "/stand/system".
ERROR: Unable to add vm_kmm to /stand/system.
ERROR: The "postinstall" script for "PHKL_44349" failed (exit code
"1"). The script location was
"/var/tmp/BAA009043/catalog/PHKL_44349/pfiles/postinstall".
* This script had errors and the execution of this product
cannot proceed until the problem is fixed. Check the above
output from the script for further details.
NOTE: The Install Phase has suspended. Check the above output for
reasons.

3 REPLIES 3
Highlighted
HPE Pro

Re: swinstall install phase has suspended due to error

PHKL_44349 Kernel Memory Migration (KMM) support, which inturn introduces a new module /usr/conf/mod/vm_kmm and this requires rebuilt of kernel.

If you are not installing the QPK on an HPVM or vPAR environment , you may opt to unselect/remove the patch from depot during swinstall command.

If it is a VM environment, I would recommend you to log a support case with HPE to investigate further.

Regards,
Manikandan
I work for HPE

Accept or Kudo

Highlighted
Occasional Advisor

Re: swinstall install phase has suspended due to error

Thanks for your reply .

We are installing a QPK bundle  on this server , Its running  on HP ux 11.31 on superdome 2 physical environement.

These error occured when ever we are installing kernel related patches or software driver .

At that time of executon phase its unable to rebulild the kernel and went installation phase suspended.

 

 

 

Highlighted
HPE Pro

Re: swinstall install phase has suspended due to error

In such case, I would advise to open a support case with HPE for analysing the logs and to fix the issue.

Regards,
Manikandan
I work for HPE

Accept or Kudo