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Communications Service Providers: your big data is not only about CDRs

 

This blog discusses how communications service providers (CSPs) can use Big Data. While CSPs are swimming in call details records, these are not the only source of data that CSPs can use. For example, customer feedback telephone calls, click-stream and social media streams can provide insight into the CSPs products, the likelihood of customer churn and attempts at fraud. 

 

Read full blog article : http://h30499.www3.hp.com/t5/Discover-Performance-Blog/How-Communications-Service-Providers-can-use-Big-Data/ba-p/6266267#.UoTi6xqkpdE

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About the Author

Alain_Decartes

Success-oriented marketing professional with domestic and international experience conveying Value Added Services and IT Services for Communications Service providers’ technologies and markets worldwide, including Cloud Services, Voice and Intelligent Network Services, Network Function Virtualization, Enterprise Mobility, Big Data and Security markets, to achieve leading positions in the cloud, communications and IT service provider segment (direct and indirect).

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