HPE MSR3012 PPPOE Configuration Problem

[amjad135]

Cannot dial internet on MSR3012.

PPPOE Sessions is terminating with the following message.

<HPE MSR2>%Jun 2 17:10:00:306 2020 HPE MSR2 IFNET/3/PHY_UPDOWN: Physical state on the interface Virtual-Access0 changed to up.
%Jun 2 17:10:02:968 2020 HPE MSR2 IFNET/3/PHY_UPDOWN: Physical state on the interface Virtual-Access0 changed to down.

dialer-group 1 rule ip permit

<HPE MSR2>display current-configuration interface dialer 1
#
interface Dialer1
mtu 1492
ppp authentication-mode pap
ppp pap local-user abc password cipher abc
dialer bundle enable
dialer-group 1
dialer timer idle 0
dialer timer autodial 30
ip address ppp-negotiate
#
return
<HPE MSR2>

#
interface GigabitEthernet0/0
port link-mode route
combo enable copper
mac-address 4cae-a335-8905
pppoe-client dial-bundle-number 1
#
return
<HPE MSR2>

[akg7]

Hi,

It seems that physical interface is flapping. 

Is everyting fine on cabling side?

Could you please share software code running on the device?

Thanks!

[amjad135]

Physical Cabling is fine. Following are further details.

<HPE MSR1>show version
HPE Comware Software, Version 7.1.059, Release 0306P30
Copyright (c) 2010-2016 Hewlett Packard Enterprise Development LP
HPE MSR3012 uptime is 0 weeks, 0 days, 0 hours, 33 minutes
Last reboot reason : User reboot
Boot image: cfa0:/msr3000-cmw710-boot-r0306p30.bin
Boot image version: 7.1.059P21, Release 0306P30
Compiled Jun 08 2016 16:00:00
System image: cfa0:/msr3000-cmw710-system-r0306p30.bin
System image version: 7.1.059, Release 0306P30
Compiled Jun 08 2016 16:00:00
Feature image(s) list:
cfa0:/msr3000-cmw710-security-r0306p30.bin, version: 7.1.059
Compiled Jun 08 2016 16:00:00
cfa0:/msr3000-cmw710-voice-r0306p30.bin, version: 7.1.059
Compiled Jun 08 2016 16:00:00
cfa0:/msr3000-cmw710-data-r0306p30.bin, version: 7.1.059
Compiled Jun 08 2016 16:00:00

CPU ID: 0x2
2G bytes DDR3 SDRAM Memory
8M bytes Flash Memory
PCB Version: 2.0
CPLD Version: 2.0
Basic BootWare Version: 1.60
Extended BootWare Version: 1.60
[SLOT 0]AUX (Hardware)2.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/0 (Hardware)2.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/1 (Hardware)2.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]GE0/2 (Hardware)2.0, (Driver)1.0, (CPLD)2.0
[SLOT 0]CELLULAR0/0 (Hardware)2.0, (Driver)1.0, (CPLD)2.0

[akg7 · Accepted solution]

Hi,

Can you please remove below command from dialer interface then check:
undo ppp authentication-mode pap

If after removing this authentication-mode issue remains then perfrom the below steps and share the output:

undo t d
undo debugging all
debugging pppoe-client all interface
display int brief

debugging pppoe-client all interface GigabitEthernet0/0
debugging ppp all interface Dialer 1

terminal monitor
terminal debugging

ping -i Dialer 1 <server IP doing authentication>

undo debugging all
undo terminal monitor
undo terminal debugging

Thanks!

[amjad135]

Thanks. 

undo ppp authentication-mode pap

This solved the problem.