MSR930 - 3G modem reseting

[primozmlakar]

Hi,

I have problem with 3G module in MSR930. 3G Module stops responding.

The router has the latest firmware available: MSR93X_5.20.R2511

Router Info:

Device Model: HP MSR930 (JG513A)

Device ID: 000FE2CN33G0501H

Software Version: CMW520-R2511

Firmware Version: 2.01

Hardware Version: 3.0

3G module info:

Hardware Information

====================

Model = MC8705

Modem Firmware Version = T1_0_1_1AP R309 CNSZXL00000015 2011/01/21 18:28:30

Modem Firmware built = 01/21/11

Modem Boot Version = T1_0_1_1BT R309 CNSZXL00000015 2011/01/21 18:30:40

Hardware Version = 12590

International Mobile Subscriber Identity (IMSI) = 293413010096003

International Mobile Equipment Identity (IMEI) = 353567040689748

Factory Serial Number (FSN) = CC3174217831007

Modem Status = Online

Current Modem Temperature = 30 deg C, State = Normal

Syslog:

Jan 22 10:41:39:046 2014          IFNET   Notification       PROTOCOL_UPDOWN Protocol PPP IPCP on the interface Cellular1/0 is UP.

Jan 22 10:41:36:668 2014          IFNET   Notification       LINEPROTO_UPDOWN Line protocol on the interface Cellular1/0 is UP.

Jan 22 10:41:36:660 2014          IFNET   Error     LINK_UPDOWN            Cellular1/0 link status is UP.

Jan 22 10:40:39:818 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   The network connection has been switched to 3G.

Jan 22 10:39:46:849 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   3G/4G module is inserted!

Jan 22 10:39:45:240 2014          DRVICOUT       Alert     DrvIcOutStr      3G/4G module is initializing, please wait...

Jan 22 10:39:41:852 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   3G/4G module is removed!

Jan 22 10:39:36:727 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)   3G/4G module is resetting, for failing to dial.

Jan 22 10:39:36:727 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)  Failed to dial for no response from 3G/4G module.

Jan 22 10:38:31:623 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)  Failed to dial for no response from 3G/4G module.

Jan 22 10:37:26:610 2014          DRVICOUT       Alert     DrvIcOutStr      (Cellular1/0)  Failed to dial for no response from 3G/4G module.

Jan 22 10:36:06:137 2014          IFNET   Error     LINK_UPDOWN            Cellular1/0 link status is DOWN.

Jan 22 10:36:06:137 2014          IFNET   Notification       PROTOCOL_UPDOWN Protocol PPP IPCP on the interface Cellular1/0 is DOWN.

Jan 22 10:36:06:137 2014          IFNET   Notification       LINEPROTO_UPDOWN Line protocol on the interface Cellular1/0 is DOWN.

Thank you for yours help,

Primoz