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Re: password HPE OFFICE CONNECT 1920S Series Swicht JL3851A

 
ykzamorpheus
Occasional Contributor

‎10-18-2018 08:13 PM

‎10-18-2018 08:13 PM

password HPE OFFICE CONNECT 1920S Series Swicht JL3851A

hello, I have a model swichte HPE OFFICE CONNECT 1920S Series Swicht JL3851A  I do not have the password, is there any way to recover it without resetting or factory defaults?

the swicht has vlans and I do not want to reset

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MstWntd
HPE Pro

‎10-25-2018 08:38 PM

‎10-25-2018 08:38 PM

Re: password HPE OFFICE CONNECT 1920S Series Swicht JL3851A

Dear Customer, 

For Office Connect 1920S Switch series, you may check the below link, which states, if a user forgets the IP address or a Password, Factory reset is the only option left for us here.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00023092en_us

Regards, 

 

Gunz!
I am an HPE Employee

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