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тАО12-15-2011 08:34 PM - last edited on тАО12-15-2014 07:43 PM by Maiko-I
тАО12-15-2011 08:34 PM - last edited on тАО12-15-2014 07:43 PM by Maiko-I
HP needs to get its act together.
I never thought I would say this but HP is messing with their customers and support people. They need to get their act together. Whoever is running their web sites needs to be fired. Links do not work. Programs no longer work. It is like all they want to do is sell the product and if you can not get support from the web site well sorry about that. We are a support provider but no one can find us. Think this is a joke:
http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP
Try using the contact link and see how you find support! What a joke.
P.S. This thread has been moved from Community Feedback & Suggestions to HP Support Center Feedback & Suggestions. - Hp Forum Moderator
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тАО12-19-2011 06:24 AM
тАО12-19-2011 06:24 AM
Re: HP needs to get its act together.
David - I agree - that page is not very helpful in it's current state. I checked around and was given the following response:
"This function will be down until the investigation & resolution is done, hopefully by end of next week."
I realize that's not much more information that what's currently displayed on the page, but wanted to let you know I had at least tried to find something out for you. Obviously they know about the problem, so it's just a matter of how long it will take to get fixed.
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тАО12-20-2011 07:19 PM
тАО12-20-2011 07:19 PM
Re: HP needs to get its act together.
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тАО12-23-2011 06:34 AM
тАО12-23-2011 06:34 AM
Re: HP needs to get its act together.
It is interesting that this particular website:
1) doesn't have any reference to Itanium or PA-RISC based servers
2) and still isn't working in 2011...
BTW, what did HP gain by annoying the customer base refusing to point all URLs to new locations? If you weren't going to do that, why don't you fix the old URLs in the postings to the new locations?
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тАО12-29-2011 04:53 PM
тАО12-29-2011 04:53 PM