Your questions about the HPE Support Center website
Showing results for 
Search instead for 
Did you mean: 

HPE online store broken?

Occasional Visitor

HPE online store broken?

Yesterday, I tried to place an order for HP SAS Hard drive (507284-001) from HPE parts online store.

Every time I submitted the order it gave me and error that my order couldn’t be completed. I had a chat with a tech support yesterday and he advised me to try again after sometime. Which I did, and I encountered the same issue all.

This morning, I received 4 packages from HP.

2 package of 2x hard drives.

2 packages of single Hard drive.

Obviously, the order did go through. I also confirmed with my bank that charges were made to my credit card. I did not receive any email notification regarding the order, invoices or shipping details.

Can some one please point me to the right direction? appreciate any help you can offer.