Your questions about the HPE Support Center website
1820592 Members
1482 Online
109626 Solutions
New Discussion

HPE Options Warranty check

 
MohammedTilu
Established Member

HPE Options Warranty check

How can we do a warranty check on options , especially when its a bundled product like thye below one .

R0Q67A                HPE MSA 14.4TB SAS 12G Enterprise 10K SFF (2.5in) M2 3yr Wty 6-pack HDD Bundle

(Contains 6 x MSA 2.4TB 12G SAS 10K SFF Enterprise HDDs (R0Q57A)

R0Q57A                HPE MSA 2.4TB SAS 12G Enterprise 10K SFF (2.5in) M2 3yr Wty HDD

Where R0Q67A Sl Nos are running fine but if we check the sl nos of the individual HDDs its showing ERROR

https://support.hpe.com/hpsc/wc/public/home

3 REPLIES 3
Parvez_Admin
Community Manager

Re: HPE Options Warranty check

Hello @MohammedTilu ,

I would recommend to log a support ticket using the following link and the concerned team will reach out to you.

https://support.hpe.com/connect/s/sitesupport?language=en_US

 


Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
CM_Cert_Logo_Color.png
MohammedTilu
Established Member

Re: HPE Options Warranty check

This not related to any technical issue on the HW to log a ticket .



What we want to know is how can we track the warranty of the HDDs .
Parvez_Admin
Community Manager

Re: HPE Options Warranty check

You could refer to the following link to know more:

https://support.hpe.com/help/en/Content/productSupport/warrantyCheck.html

If you get any errors, then use the previous link that was provided to reach the concerned team by selecting Warranty Check from the drop down menu.


Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
CM_Cert_Logo_Color.png