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01-06-2008 10:48 PM
01-06-2008 10:48 PM
Navigation Problems - Me or DNS or ???
From my home network when navigating the support web site, if am at a list of drivers and then back out I can't get back in for a day or two. I've repeated this same pattern several times, 1st shot works then nada. Only some links seem to have the problem. Also, happens in the forums. I get the same problem with two vastly different PCs: Vista64pro and XPsp1 each with different firewalls and and AV software. Only common piece is Netgear fw/router and Comcast cable. If problem occurs on one pc, the other is locked out too.
In every case I can VPN into my company's network and have no problems with HP sites.
From a little investigation and my experience, this apears to be a DNS problem. Is it possible that HP does not have the recent changes and their load balencing working correctly with their DNS, or should I look further on my side.
This is very agravating.
Thanks
In every case I can VPN into my company's network and have no problems with HP sites.
From a little investigation and my experience, this apears to be a DNS problem. Is it possible that HP does not have the recent changes and their load balencing working correctly with their DNS, or should I look further on my side.
This is very agravating.
Thanks
- Tags:
- DNS
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01-08-2008 11:17 AM
01-08-2008 11:17 AM
Re: Navigation Problems - Me or DNS or ???
I'm not sure.
HP has had some connetivity problems recently that I've experienced (page not found errors, etc.), especially in the forums.
I'm not sure I fully understand your configuration; but if possible, you might want to test your DNS by temporarily changing the primary DNS setting to a known good dns server, such as resolver1.qwest.net, which we use. The IP is 205.171.3.65.
Pat
HP has had some connetivity problems recently that I've experienced (page not found errors, etc.), especially in the forums.
I'm not sure I fully understand your configuration; but if possible, you might want to test your DNS by temporarily changing the primary DNS setting to a known good dns server, such as resolver1.qwest.net, which we use. The IP is 205.171.3.65.
Pat
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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