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тАО11-29-2021 07:59 AM - last edited on тАО12-08-2021 05:13 AM by support_s
тАО11-29-2021 07:59 AM - last edited on тАО12-08-2021 05:13 AM by support_s
Hello Guys,
we are facing issue of Disk Enclosure not detecting in one of our EVA 8100 storage,.
Steps performed:-
Visit onsite and found Blower faulty repalced blower.
Tried to power on DE, DE is powering on But Due to DE the EVA system goes to hang state.
removed Power from DE, EVA came back to normal.
Repalce EMU module, status same, IO replaced same status. IO cables repalced same status.
Rebooted Mgmnt Server, Controller and Loops switch diring the activity.
Replaced New Disk enclosure but issue is still same.
can ony one please suggest how to move forward..
Its bit urgent please respond soon.
Thank you
Solved! Go to Solution.
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тАО12-06-2021 10:02 AM
тАО12-06-2021 10:02 AM
Re: EVA_8100_DE Not detecting
Hello Guys,
waiting for your revert.
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тАО12-08-2021 05:10 AM
тАО12-08-2021 05:10 AM
Re: EVA_8100_DE Not detecting
Hello PSingh ,
As there is no response to the query yet, I would recommend to directly contact technical support and log a support call for quicker resolution. Please refer the links below for support ticket options:
https://support.hpe.com/help/en/Content/supportAndOtherResources.html
https://www.hpe.com/psnow/doc/A00039121ENW
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО01-24-2023 07:12 AM
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тАО01-24-2023 08:45 PM
тАО01-24-2023 08:45 PM
Re: EVA_8100_DE Not detecting
Hello @psingh,
Great!
We are glad to know about this and thank you for keeping us posted.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]