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тАО03-28-2012 01:19 PM
тАО03-28-2012 01:19 PM
We have an issue with an EVA4400 with a non-responsive management module. The unit had a power outage, but there are no problems with data or data access.
It looks like my only troubleshooting option is to reset it. Can somebody confirm for me that this is not going to cause issues with the data?
Solved! Go to Solution.
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тАО03-28-2012 09:31 PM
тАО03-28-2012 09:31 PM
Re: Management module on EVA4400 troubleshooting
Resetting the module does not affect the array.
Just press the reset button for a moment or pull the module.
Hope this helps!
Regards
Torsten.
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тАО03-28-2012 09:52 PM - edited тАО03-28-2012 10:21 PM
тАО03-28-2012 09:52 PM - edited тАО03-28-2012 10:21 PM
Re: Management module on EVA4400 troubleshooting
When you reset the management module the IP will be reset to default 192.168.0.1
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тАО03-28-2012 11:11 PM
тАО03-28-2012 11:11 PM
SolutionHope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО03-29-2012 07:18 AM
тАО03-29-2012 07:18 AM
Re: Management module on EVA4400 troubleshooting
Thanks Torsten and Johan.I assumed I could reset it safely, but I would have hated to have reset it and found out I was wrong.
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тАО11-15-2016 12:48 AM
тАО11-15-2016 12:48 AM
Re: Management module on EVA4400 troubleshooting
Hello..
I know this post is old but i'm having some kind of troubles resetting the Management Module, I've done all the three methods you mentioned and I'm still unable to ping 192.168.0.1, I changed my network settings to be on the same network, yet I can't ping it.
any idea about how i can solve this?
Thanks... :)
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тАО11-15-2016 01:02 AM
тАО11-15-2016 01:02 AM
Re: Management module on EVA4400 troubleshooting
Unfortunatelly there is almost nothing to troubleshoot here.
Pressing the reset button for >10 sec will reset to factory defaults, the LED should be green.
It should now answer to
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!