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06-21-2015 01:05 AM
06-21-2015 01:05 AM
P410 Boot Loop
Hello everybody,
i am building a NAS and wanted to implement a 3x3TB RAID 5.
After i learned that P400 Controller cannot manage >2TB (only showed 2TB / drive), i have ordered a P410/256 Controller.
The system did boot, but the controller showed there were no manageable hard drives.
So i did an online firmware upgrade (v 6.64), since the capability of managing more than 2 TB per drive were later implemented.
After the update, the display showed his good old "initalizing ... ***" but then rebooted and kept rebooting.
Whithout the controller, the system boots just fine. I have tried a lot of bios-changes, but nothing worked.
I am using a Windows Server 2012 R2 with this Hardware:
Asus P8P67 Rev 3 Mainboard
Intel Celeron G1620 Dualcore 2,7GHz Ivy Bridge CPU
1x 4GB Crucial DDR3-1600 RAM
1x 60GB Intel SSD330 Series OS-SSD
3x 3TB Intenso HDD
350 Watt Corsair VS PSU
Radeon Hd5000 Series PCIe GPU for low level configuration (rdp needs a booted OS and the board does not support intel iGPU)
Every component of the system uses most recent bios/firmware version.
There are many similar problem posts in different forums over the internet, but i only found 1 solution which was specific for a supermicro board/bios.
I found no way to downgrade the firmware since the reboot-loop is the first thing to appear after switching the system on. I cant even access EFI when the controller is inserted.
I tried to put it in another slot. Did not change the behavior.
Does anybody knows a way to change the firmware-version or even solve the boot loop with the most recent firmware-version?
Thank you for your help.
Regards
Tim
P.S: Sorry for any mistakes, i am no native english speaker. I have posted this over at the consumer/other products forum, but were told to better try it here. If this should not be the right place, could a mod please move it? Thanks.
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06-23-2015 11:53 PM
06-23-2015 11:53 PM
Re: P410 Boot Loop
Hello everybody,
since there seems no solution to exist, i wanted to send the controller back.
However, my reseller want a prove, that the controller itself still function and it is only an incompatibility caused by the firmware-update.
As far as i understand it, the firmware recovery function would load an older version of the firmware if it hat detected a malfunction in the newer version caused by a bad update. Is this correct?
In addition, is there a way to "bypass" the initializing of the controller or do a pre-boot self-test? Even a hard reset like those little jumpers on motherboards would help me. Does a kind of boot-log on the motherboard-side exist, in which i could find the reason for the reset when i have removed the controller to enter bios/uefi/os?
I want to repeat, there is no time for me to press any key after the initializing to enter ORCA or anything and there is no on-screen message except "Port XX Smart Array P410 Initalizing... ***".
I am thankful for any help.
Best regards
Tim
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04-29-2016 07:14 PM
04-29-2016 07:14 PM
Re: P410 Boot Loop
same problem here, how i can downgrade to version 3.30 or 3.36 ?
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01-18-2017 07:08 AM
01-18-2017 07:08 AM
Re: P410 Boot Loop
I have the same (reset loop). It was ok on 3.52 FW, ufter update to 6.64 - fail.
I would find HP server to downgrade it..