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тАО03-03-2005 02:26 AM
тАО03-03-2005 02:26 AM
I have (now) two HP Netserver LH4r's that I am upgrading from Windows NT to WIndows 2000 Server. Both were wiped clean and then Windows 2000 was installed clean from the Windows 2000 installation CD (did not use navigator).
The systems were fine and would restart and shutdown fine until sometime when updating the OS to the latest application revisions and security releases via Windows Update.
When you go to either shutdown or restart the system goes to a black screen and only an underline cursor is visible in the very upper left hand corner of the console. I have waited for over an hour with no activity. When I cycle power the server starts fine.
ANY IDEAS ON THIS ONE?
Any help is greatly appreciated.
-Randy
Solved! Go to Solution.
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тАО03-03-2005 04:48 AM
тАО03-03-2005 04:48 AM
Re: Netserver LH4r-New Win2k Svr Install hangs on restart or shutdown
This is likely a very long shot, but might be worth a quick check...APM didn't get enabled by the 2000 installation did it? According to Microsost (http://support.microsoft.com/kb/242495/EN-US/), an inability to shut down the computer could be due to APM being enabled on multi-processor systems.
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тАО03-03-2005 07:35 AM
тАО03-03-2005 07:35 AM
Re: Netserver LH4r-New Win2k Svr Install hangs on restart or shutdown
I have also reloaded Windows 2000 Service Pack 4 and flipped switch #5 on the system board to clear cmos (nvram). Nothing so far has worked.
Ouch.
-Randy
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тАО03-03-2005 04:54 PM
тАО03-03-2005 04:54 PM
Re: Netserver LH4r-New Win2k Svr Install hangs on restart or shutdown
use the latest driverpackage and Toptools Agents ?
If you use the internal Raidcontroller, check config of channels in bios.
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тАО03-21-2005 11:05 AM
тАО03-21-2005 11:05 AM
Re: Netserver LH4r-New Win2k Svr Install hangs on restart or shutdown
Thanks,
Dusan
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тАО03-21-2005 11:44 AM
тАО03-21-2005 11:44 AM
Re: Netserver LH4r-New Win2k Svr Install hangs on restart or shutdown
Dunno. Really weird one. I plan to call and report to both HP Software support and Symantec Support once things calm down on my end.
Best of luck to you.
-Randy
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тАО03-22-2005 03:45 AM
тАО03-22-2005 03:45 AM
SolutionPCAW v11 was the problem on my LXr8000 also. I thought I had eliminated that possiblity when I first uninstalled v11 but I did not restart more than once. I saw that it hung after the uninstall so I moved on to other possible causes. Thanks again for the help!
Dusan