PostScript printer questions

[dictum9]

I have a PostScript HP printer which is connected to 2 systems. It works on one (hpux 11.0) but not on the 2nd, (11.23) the jobs just hang in the queue.

Any idea how to troubleshoot this? Can I remove this printer and then re-add it? Where in the filesystem are the config files so I can compare them?

[Bill Hassell · Accepted solution]

Well, HP has hundreds of models of printers and there are several different ways to connect them. So you'll need to provide a bit more information. What is the printer model? Is the printer connected using some Windows server or does stand alone on the network? Was the printer added as a remote printer or a network printer (assuming SAM was used)?

[A. Clay Stephenson]

It matters a great deal whether these were configured as "Network" (using JetDirect port 9100 protocol) or "Remote" (using LPR/LPD protocol) printers. Whenever possible configure them as "Network" printers. The interface files are stored in /var/spool/lp/interface. There will be a script "yourprinter" in this directory and if this is a network drinter then there will be a secondary script of the same namein the model.orig directory just below.

I suspect that you chose completely different model scripts (which become the interface files) for these print queues.

[dictum9]

It is: HP LaserJet 4350

How do I delete this printer and correctly add it?

It's connected to another machine and works just fine on that other server. It doesn't work when accessed from the first machine. I compared the configuration files on both servers (like /var/spool/lp/interface/ and cannot see any differences.

[Pete Randall]

Once again, it depends on how they were added, network or remote.

For a remote printer, you would use lpadmin:
lpadmin -x$PRNTR # to delete
lpadmin -p$PRNTR -orm$LOC.holstein.com -orp$OPRNTR -mrmodel -v/dev/n
ull -ob3 -ocmrcmodel -osmrsmodel # to add

For a network printer you would use the hppi commands removequeue and addqueue:
removequeue -f -q $PRNTR
addqueue -h $IP -q $PRNTR -b off


Pete

[dictum9]

I think this is a network printer, because I can go to http://

[Pete Randall]

Then try "removequeue -f -qprinter_name". If that works, try the addqueue with the printer_name and its IP address.


Pete

[dictum9]

Also, I have this version of JetDirect installed:

J4189-11001C E.10.34 Hewlett-Packard JetDirect Printer Installer for Unix

[A. Clay Stephenson]

Being able to accees a printer by http or the fact that you have JetDirect software installed on your host computer tells you absolutely nothing as to whether the printer was added a Network or Remote printer. In fact, the same physical printer could be added as two logical print queues, one Network and the other Remote.

The way to tell is:
lpstat -v

For Network printers, you will see:
device for myprinter1: /dev/null

For Remote printers, you will see an additional line:
device for myprinter2: /dev/null
remote to: mickey on disney.com

[dictum9]

I only see

device for myprinter1: /dev/null


I used hpnpadmin to add this printer, since addqueue wasn't what I needed (it only ads a queue once the printer has already been created)